Job Description

Company Overview

Global Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America, Philippines and the United States, contributing to cutting-edge developments in multiple industries.

Position Title: Mid-Level Product Manager

Location: Hybrid - Medellin

What you will be doing:

This role requires a highly organized and business-oriented Product Manager to help translate stakeholder needs into clear product requirements, user stories, workflows, and actionable development items. The Product Manager will work closely with business stakeholders, engineering, QA, and leadership to understand operational needs, define requirements, support backlog prioritization, and help ensure product delivery is aligned with business priorities.

The position involves strong documentation, communication, and follow-through. This person will act as a bridge between business needs and technical execution, helping clarify requests, define acceptance criteria, support QA/UAT, and ensure teams have the information needed to deliver value efficiently.

Key Responsibilities

• Gather, clarify, and document product and business requirements from stakeholders.
• Translate business needs into clear user stories, acceptance criteria, workflows, and functional requirements.
• Support backlog organization and prioritization in partnership with product, engineering, and business stakeholders.
• Support discovery sessions to understand user needs, operational pain points, and product opportunities.
• Partner with engineering to clarify requirements, validate assumptions, and support delivery.
• Work with design or UX stakeholders to review user flows and improve the user experience.
• Participate in QA, UAT, release readiness, and post-release validation.
• Maintain clear documentation in tools such as Jira, Confluence or similar platforms.
• Communicate trade-offs, dependencies, risks, and priorities between business and technical teams.
• Support roadmap planning, process improvements, and product scalability as the platform evolves.

Required Skills & Experience

• 3+ years of experience in Product Management, Business Analysis, Product Ownership, or technology-enabled operations.
• Experience writing user stories, acceptance criteria, business requirements, and functional documentation.
• Experience working directly with engineering teams in an Agile and Scrum environment.
• Strong understanding of business workflows, operational processes, and how requirements translate into product functionality.
• Experience with Jira and Confluence product/project management tools.
• Ability to organize ambiguous requests into clear, actionable work items.
• Fluent written and verbal English communication skills.
• Basic SQL knowledge for data validation, usage analysis, or requirement clarification.
• Previous exposure to Figma, Miro, Lucidchart, or process mapping tools, preferred Figma

Soft Skills

• Engaging communication with technical and nontechnical stakeholders.
• Demonstrates a proactive and accountable mindset, with strong follow-up and ownership of tasks and deliverables.
• Exhibits structured thinking, with the ability to bring clarity to ambiguous situations and complex information.
• Comfortable collaborating with senior leadership and cross-functional teams in a fast-paced environment.
• Maintains a process-oriented approach, with a focus on continuous improvement and operational efficiency.
• Ability to influence stakeholders and drive alignment without direct authority.
• Strong documentation skills, with the ability to create clear, complete, and actionable requirements.

Why you will love Global Technology Services

• Join a powerful tech workforce and help us change the world through technology
• Professional development opportunities with international customers
• Collaborative work environment
• Career path and mentorship programs that will lead to new levels

Join Global Technology Services and contribute to driving operational excellence within a dynamic and growing organization. Your skills will be honed, and your contributions will play a vital role in our continued success. Lean Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.