Job Description
Mid-Market Account Manager
- Title of Role: Mid-Market Account Manager
- Location: -, remote
- Company Stage of Funding: Seed — Software Development
- Office Type: Remote
- Salary: $84K–$126K
We're representing a dynamic software development company that is pioneering a Human + AI platform for in-person go-to-market strategies. With a focus on leveraging cutting-edge technology, this company is committed to transforming the way businesses engage with their customers, driving innovation in the B2B marketing space.
What You Will Do
- Manage and nurture relationships with mid-market clients to ensure customer satisfaction and retention.
- Utilize Salesforce to track sales activities, manage pipelines, and forecast revenue.
- Collaborate with cross-functional teams to deliver tailored solutions that meet client needs.
- Conduct regular check-ins and business reviews to identify upsell and cross-sell opportunities.
- Analyze customer feedback and market trends to inform product development and service enhancements.
- Drive revenue growth by executing strategic account plans and achieving sales targets.
- Leverage Stripe for payment processing and to streamline financial transactions with clients.
Ideal Candidate Background
- 3–5 years of experience in account management or customer success within a B2B environment.
- Proficient in Salesforce for CRM management and reporting.
- Experience with payment processing systems, particularly Stripe.
- Strong communication and interpersonal skills to build rapport with clients.
- Proven track record of meeting or exceeding sales targets and driving customer engagement.
Preferred
- Familiarity with AI technologies and their applications in marketing.
- Experience working in a startup environment or with early-stage companies.
- Ability to analyze data and metrics to inform decision-making and strategy.
Compensation and Benefits
The base salary for this role ranges from $84K to $126K, complemented by competitive equity options. This company values its employees and offers a dynamic remote work environment.
