Here at Waitwhile we're on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our platform combines virtual waitlists, scheduling, real-time updates, messaging, and analytics to make access to places, services, and events seamless, online or in person. Trusted by 10,000+ companies, Waitwhile has already helped over 150 million people enjoy a radically better waiting experience. Our clients include IKEA, Chanel, Costco, Google, Delta Airlines, and thousands more. We’re just getting started, and we need your help.
At Waitwhile, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed.
As a Mid Market Account Executive at Waitwhile, you’ll own the full sales cycle from prospecting and discovery to negotiation and close. You’ll focus on mid market customers across key industries like retail, finance, government, education, and healthcare, and play a key role in shaping the next stage of Waitwhile’s growth story.
You’ll work closely with Marketing, Sales, and Customer Success to build pipeline, run tailored demos, and close deals that create long term value for both our customers and Waitwhile.
Own the full sales cycle
Manage opportunities from first conversation to close
Focus on deals in the $30K to $150K ARR range
Build pipeline strategically
Partner with BDRs and Marketing to target the right accounts and industries
Drive pipeline through inbound opportunities and self sourced outbound
Run world class demos and presentations
Partner with sales engineers to build custom tailored demos
Tailor messaging and ROI storytelling to each buyer persona
Become an expert on Waitwhile and the value we create across industries
Negotiate and close deals
Deliver deals that create real value for customers and Waitwhile
Ensure each deal is a strong long term fit where we can keep driving impact over time
Collaborate across teams
Partner with Sales, Marketing, and RevOps to align on campaigns, handoffs, and messaging
Share insights from prospecting to inform content, targeting, and positioning
Work closely with Product and Customer Success to ensure smooth onboarding and strong outcomes
Track and forecast
Track all leads from top of funnel to close in HubSpot
Own timelines and estimated close dates across your pipeline
Contribute to data driven pipeline reviews and forecasting
4 to 6+ years of B2B SaaS sales experience with proven success closing mid market or upper SMB deals
Consistent track record of meeting or exceeding quota
Strong communication, negotiation, and storytelling skills
Experience with consultative and value based selling
Ability to navigate complex buying committees and multithread deals
Familiarity with tools like ZoomInfo, HubSpot, Chorus, and Notion
High School Diploma required, Bachelor’s degree preferred
It´s a plus if you have:
Experience selling to retail, education, or enterprise services
We want Waitwhile to be an incredible place to work. We offer great benefits and perks, flexible working hours and lots of interesting challenges. We believe in making work fun and rewarding and care about your development and are committed to your success. Join Waitwhile at this exciting stage and help shape both our future and your own.
Waitwhile has a positive, diverse, and supportive culture - we look for people who are curious, inventive, and work to be a little better every single day. We aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, what are you waiting for? Apply for this job!
We’ve helped companies like Best Buy, Louis Vuitton, IKEA, and many others make waiting in line a thing of the past. With Waitwhile, businesses have saved 200 million customers more than 10,000 years of waiting in line… and counting.
Waitwhile It lets customers line up virtually using their phone and get notified via text message when it’s their turn. It solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with.
Waitwhile provides the world's most intelligent queue management system. It’s used by thousands of businesses across 100+ countries, including restaurants, barbershops, salons, universities, hospitals, any many others.
Any business managing guest queues see big improvements in yield and customer satisfaction from using Waitwhile over paper waitlists, expensive coasters/pagers or other offline tools, which are still the norm for over 90M SMBs.
Waitwhile lets hosts add and manage guests in your a customizable waitlist queue and keep guests informed via SMS and email. Guests can follow the wait in real-time and are notified automatically based on predicted wait when its time to return. Guests and hosts can communicate via two-way email and texting and Waitwhile uses natural language processing to inform hosts of expected delays and cancellations.
Waitwhile uses predictive analytics to estimate wait times (up to 30% more effective than humans). Businesses get actionable insights about yield and no-show patterns, quote time efficiency and recommendations for staffing (e.g. by busy hours and days). They also get a CRM solution to identify loyal customers and target them with promotions.
Waitwhile is located out of San Francisco and trusted by brands like Mercedes-Benz, Louis Vuitton, Balenciaga, LinkedIn, Tribeca Film Festival, Ubisoft, Nokia, State of Colorado, Midstate Hospital, Nevada State College and Texas University.
