We are looking for a Mid-Level APPs / OSS-BSS Support Engineer with experience in Oracle Communications environments, including BRM, Charging, Billing, Mediation, Provisioning, and Order Management The candidate should have solid hands-on experience in application support, production troubleshooting, monitoring, KPI analysis, documentation, maintenance support, and 24x7 on-call operations
The role requires strong coordination skills to work with customers, internal teams, and vendors, along with good knowledge of Linux/Unix, cloud-native platforms, Kubernetes, Grafana, Kibana, Prometheus, and monitoring tools Exposure to OSS/BSS, BRM core nodes, and real-time charging / billing flows is highly desirable.
This is also a remote LATAM-based role supporting LAD/EMEA operations, with availability for rotational shifts, weekend support, and maintenance windows
Spanish and English are required.
Our preference is to have these resources based in Chile However, we are open to considering candidates from the broader LAD region if they have the right skills and solid O&M experience in those domains.
Open Systems Technologies (OST) Corporation is a technology solutions company that has been providing customized, high-end security solutions to large-scale enterprises since 1996. Our team of experts employ a range of techniques and methodologies to support clients with best-of-breed solutions that are tailored to their unique technological environments. We have extensive experience working with both Fortune 500 companies and government entities to secure their software assets and protect their Information Technology and Software Intensive Infrastructure. Our capabilities include software development, technical assistance, systems integration, and enterprise security services. OST incorporates PMI methodology and CMMI processes, and holds certifications in software development and enterprise security.
