Job Description

Lean Solutions Group.

Company Overview: Global Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America, Philippines and the United States, contributing to cutting-edge developments in multiple industries.

Position Title: Digital Product Designer

Category: User Experience

Seniority: Mid

Location: Remote

What you will be doing:

• Develop high-quality, user-centered design solutions that address both product and business needs for digital products .
• Create and iterate on features and experiences from discovery through checkout and post-purchase, including AI-enabled features and their required edge cases, failure states, and trust cues.
• Contribute to the ongoing evolution and maturity of the design system, including tokens, components, patterns, and documentation.
• Partner with Product and Engineering to define and measure success metrics, and maintain parity between design and coded components.
• Write clear usage guidance, accessibility requirements, and naming conventions to identify inconsistency and design debt.
• Ensure all designs and components meet WCAG 2.2 AA accessibility standards.
• Leverage AI tools responsibly to accelerate research synthesis, ideation, and prototyping, validating results against user needs and quality standards.
• Test designs through sketches, prototypes, and usability research, reviewing work prior to development handoff to ensure correct implementation.
• Work cross-functionally with Product, Engineering, Commerce, and Marketing partners to represent the design team and facilitate design discussions.

Required Skills & Experience:

• Bachelor's degree from an accredited institution in Graphic/Web Design, Interaction Design, Product Design/UXUI, HCI, or a related design field preferred; equivalent professional experience considered.
• 4+ years of experience in an individual contributor role on a Product Design team for web or mobile apps.
• Demonstrated experience contributing to, maintaining, or scaling a design system, with comfort working in a shared-ownership model.
• Professional portfolio showcasing strong product design capabilities, including UX, interaction design, and visual design.
• Advanced Figma (variables, auto layout, component architecture, Dev Mode) or equivalent, Adobe Creative Suite, and rapid prototyping tools.
• Experience with AI-assisted design and prototyping tools (Figma Make, Claude), with sound judgment on when AI output is ready to ship.
• Deep understanding of UX/UI principles, processes, interaction design, visual design, and typography.
• Familiarity with HTML/CSS and an understanding of how design components map to code.
• Experience working a 45-hour workweek.

Soft Skills:

• Excellent communication skills to speak and write effectively, and present design rationale clearly to non-designers.
• Strong human relations skills to develop rapport, cooperate, and resolve conflict constructively.
• Strong research and planning skills to create ideas, imagine alternatives, gather information, and solve problems.
• Ability to manage time, attend to detail, set and meet deadlines, organize, and make decisions.

Why you will love Global Technology Services:

• Join a powerful tech workforce and help us change the world through technology
• Professional development opportunities with international customers
• Collaborative work environment
• Career path and mentorship programs that will lead to new levels.