Job Description

Microsoft Trainer – Adoption & Change Management

Role Snapshot

As a Microsoft Trainer – Adoption & Change Management, you will lead hands-on training and enablement efforts that drive sustained adoption of Microsoft technologies. Success in this role is defined by confident users, consistent usage patterns, and measurable improvements in productivity and collaboration.

What You’ll Do

• Design and deliver instructor-led, virtual, and onsite training focused on Microsoft 365 tools and modern user workflows

• Lead adoption and change management activities supporting new or evolving Microsoft capabilities

• Create and maintain training materials, job aids, and adoption guides for diverse user audiences

• Partner with business and technical stakeholders to align training with change impacts and desired outcomes

• Reinforce new behaviors through office hours, follow-up sessions, and targeted enablement activities

• Support onboarding and rollout efforts to ensure consistent and sustained user adoption

• Track feedback, engagement, and adoption signals to continuously improve training and change approaches

Required Qualifications

• Bachelor’s degree in Education, Organizational Development, Information Systems, Communications, or a related field

• 5–8 years of professional experience delivering training, enablement, or adoption support

• Demonstrated experience facilitating end-user training for both in-person and virtual audiences

• Strong presentation, facilitation, and communication skills

• Ability to translate technical concepts into clear, user-friendly guidance

• Comfort operating in Microsoft-centric environments, including Microsoft 365 tools

Preferred Qualifications

• U.S. Citizen with the ability to obtain and maintain an Agency Public Trust clearance

• Microsoft Certified Trainer

• Microsoft Certified: Microsoft 365 Fundamentals (MS-900) or equivalent

• Microsoft Certified: Modern Desktop Administrator Associate

• Microsoft Certified: Power Platform Fundamentals (PL-900) or Power BI Data Analyst Associate

• Experience supporting user adoption or organizational change initiatives

Work Model

Hybrid role with some travel to Danville, Virginia, as needed.

Home base will be RightSeat.AI HQ in Ashburn, Virginia, and/or remote from home after 90 days.

How We Work at RightSeat

• We build trustworthy, responsible AI anchored in real-world impact and customer outcomes

• We operate with a True North mindset, prioritizing clarity, integrity, and mission focus

• We value open-mindedness, humility, and continuous learning over ego or titles

• We believe in ownership, integrity, and winning together as one team

Benefits & Support

RightSeat.AI offers a competitive benefits package designed to support our team members’ health, flexibility, and growth. This includes medical, dental, and vision coverage, paid time off, sick leave, and observed holidays. Benefits may vary by role and engagement.

Hiring Process

• Talent Acquisition Discovery

• Role-specific interview or assessment

• Hiring Manager interview

• Final leadership conversation

About RightSeat.AI

RightSeat.AI accelerates responsible AI adoption across government, commercial, and mission-critical environments. We pair mission-savvy advisors with pragmatic builders to deliver secure AI systems, measurable outcomes, and workforce transformation.

Equal Opportunity Statement

RightSeat and our clients are equal opportunity employers. We consider all qualified applicants without regard to protected characteristics and are committed to an inclusive workplace built on respect, integrity, and equal opportunity.