Contributing to technological excellence within a professional financial services group, this position focuses on optimising and evolving the organisation's technology landscape
.
The role is designed for an analytical thinker who will drive meaningful change, shaping how teams collaborate, innovate, and perform across all business entities
.
By actively partnering with internal business units, the role ensures that the full capabilities of collaborative and cloud-based platforms are utilised to deliver measurable organisational value
.
This position is suited for a proactive professional who balances technical capability with a strategic approach to continuous process improvement
.
Platform Optimisation:
Lead the support, maintenance, configuration, and continuous improvement of Microsoft 365 environments, ensuring maximum functionality
.
Process Automation:
Analyse operational workflows to design and implement practical automated solutions that measurably enhance efficiency and productivity
.
Business Collaboration:
Partner with cross-functional stakeholders to translate complex business needs into clear, scalable, and innovative digital solutions aligned with group goals
.
User Adoption & Empowerment:
Provide clear guidance, structured training, and ongoing support to diverse business units to accelerate platform adoption and elevate digital capabilities
.
Technical Problem Solving:
Monitor, troubleshoot, and resolve complex technical challenges proactively to ensure seamless, continuous business operations
.
Education:
BSc in Computer Science or a related field
.
Experience:
3 to 5 years of practical experience in Microsoft 365 administration and development
.
Certification:
Microsoft 365 Certified: Administrator Expert (or equivalent qualification)
.
Core Capabilities:
Proven expertise in managing, configuring, and developing within SharePoint, Teams, Power Automate, and PowerApps
.
Interpersonal Skills:
Highly developed analytical problem-solving abilities paired with exceptional communication and stakeholder collaboration skills
.
Stakeholder Engagement:
Demonstrated experience engaging with multiple business units and supporting diverse team structures
.
Microsoft 365
Microsoft Teams
SharePoint Online / SharePoint Server
Exchange Online
OneDrive
Power Platform (Power Automate, Power Apps, Power BI)
Microsoft Copilot
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