Siegen HR Solutions, Inc.

Microsoft Office365

Siegen HR Solutions, Inc.  •  Manila, PH (Onsite)  •  2 hours ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

KEY RESPONSIBILITIES

  • Provide customer-facing product engineering support for

Office 365

  • Provide real-time client support for faster resolution of cases
  • Conduct research on complex cases, validates cases for escalation to Backline and contributes to knowledge management initiatives
  • As a knowledge champion, s/he is the focal point for communications, coordination and overall adherence to the Microsoft Office 365 knowledge management program.

TO QUALIFY:

  • At least 2 years of professional IT experience
  • Experience in /exposure to a client-facing role
  • Good communication skills
  • Amenable to a flexible work schedule, as the need arises
  • Bachelor’s Degree in Information Technology, Computer Science or other relevant fields
  • With solid Infra background, strong understanding of servers, Active Directory (AD), and the like
  • With O365 skills and experience:

o Solid MS Exchange Skills

o Solid SharePoint Skills

o Proficient in MS Exchange and two or more O365 technologies

o Proficient in MS SharePoint, along with at least two O365 technologies

o At least three (3) O365 technologies--if Exchange or SharePoint is not part of skillset

Good to have:

  • Certifications on the following

o Microsoft Office 365

o MS Windows Server

o MS Exchange

o ITIL v3

Siegen HR Solutions, Inc.

About Siegen HR Solutions, Inc.

Siegen HR Solutions, Inc., is a talent solutions provider that specializes in the Business Process Outsourcing (BPO) industry.

Siegen HR Solutions, Inc. provides organizations with a large data bank of competent talents in the field of Business Process Outsourcing through effective coaching and adequate selection of the best locally-available, English-proficient, and globally-acceptable personnel. We supplement and coach the talents with the knowledge they need to respond to the needs of BPOs.

Siegen HR Solutions, Inc. is a critical partner for both talents and organizations — Organizations partner with us to attain the highest levels of excellence in their talent strategies. Individuals train under our team to reach their personal and professional goals. We take great pride in what we do — coaching people to be ready for great opportunities, helping businesses win and careers soar.

Industry
Unknown
Company Size
11-50 employees
Headquarters
Quezon City, PH
Year Founded
2016
Website
siegensolutions.com
Social Media