Job Description

Microsoft Dynamics Administrator

Let’s be unstoppable together!

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com.

What will you be doing?

As a Microsoft Dynamics Administrator in the Corporate Systems team, you will be working in a team that is responsible for various administrative responsibilities in our Microsoft Dynamics solution and providing support for approximately 2,600 users globally. You will be reporting to the Corporate Systems SVP.

Job Responsibilities

In summary, you will spend most of your time working as a member of the Corporate Systems Dynamics Administration team, managing day-to-day activities and providing support to the 2,600 users. Below are some details:

• Participating in the global daily stand up
• Reviewing user requests from various countries in the Americas, EMEA and APAC and triaging them as appropriate to various teams.
• Reviewing relevant user requests in more detail, troubleshooting any issues as required and solutioning them accordingly.
• Assisting in managing user licensing requests and inventory.
• Performing various analyses as required to maintain data quality.
• Manipulating data, including extracts, analyses, bulk uploads, etc.
• Assisting users and coaching them on various processes and system functionality

Requirements

• 3+ years of experience in a similar role managing, administering, or architecting in the Microsoft Dynamics 365 / CRM platform, the entity model, security model, and Web services
• Experience with ADO.NET, ASP.NET, Windows Communication and Workflow Foundations; experience in Microsoft technology stack (e.g., .NET/C#, SQL Server, Azure,) preferred.
• Experience in the Plugin, Workflow, Custom Workflow Development, Java Script, console application, Ribbon workbench, Business Rule and Business Process Flow
• Experience with Power Platform (i.e. automate, apps, BI); knowledge of Python a plus.
• Hands-on experience with Dynamics CRM upgrades, migrations, and integrations across other systems (i.e. NetSuite, Celigo)
• Some experience in working with Azure DevOps and Agile methodologies including Scrum, Waterfall, or Kanban
• Strong communication and collaboration skills—able to articulate complex ideas clearly to technical and non-technical stakeholders.
• Problem-solving mentality and an appetite for innovation—someone who thrives on tackling new challenges.
• Positive attitude and team spirit—shares ownership, invites criticism, and continually seeks to grow.
• Ability to multi-task and prioritize in a rapidly changing environment.

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Bangalore

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice Your current employer will not be contacted without your permission.