Job Description

General Information

Position

Microsoft Dynamics 365 CRM Functional Consultant

Work arrangement

Full-time

City

Gdansk, Katowice, Krakow, Lodz, Poznan, Rzeszow, Szczecin, Warsaw, Wroclaw

Country

Poland

Department

Consulting

Team

Customer

Area of interest

Consulting

Way of work

Hybrid

Description & Requirements

Who we are looking for

We are seeking a Dynamics 365 CRM Functional Consultant to support discovery, requirements gathering, and design of CRM business processes. The consultant will translate business needs into solution configurations and guide stakeholders through the platform’s capabilities and best practices.

Must have:

Min. 2 years of experience in working with the Dynamics 365 CRM or Power Platform-based solutions, ideally as a functional consultant, business analyst, system configurator or administrator
In-depth knowledge of Power Apps or Dynamics 365 CRM applications (ideally both, but experience in one or the other is a must) and Power Automate
Extensive experience in low-code configuration of model-driven PowerApps or Dynamics 365 CRM applications, including: data model, forms, views, charts, business process flows, workflows and business rules
Experience in business analysis and system requirements creation
C1 level in spoken and written English

Nice to Have:

German language
Experience in working in Agile methodology
Experience with XRMToolbox
Hands-on experience with Power Pages, Custom Pages, Power BI, AI-builder, Copilot Studio
MS certification in Power Platform, Dynamics 365 CRM or Azure

Your future role

Gather and analyze business requirements, translating them into functional user stories and detailed specifications.
Configure Dynamics 365 CE: forms, views, business rules, security roles, model-driven apps, and Power Automate flows.
Manage and work with Azure DevOps Boards, including backlog structuring, user story documentation, acceptance criteria, and tracking delivery progress.
Facilitate discovery workshops, demos, and functional walkthroughs.
Support test planning, UAT execution, and defect triage with business teams.
Ensure functional design aligns with technical architecture and broader CRM solution principles.
Prepare user guides, configuration documentation, and process flows.

What we offer

Deloitte comes to you not only with foosball, travel insurance, Multisport card, psychological care, and no dress-code, free access to e-learning and business platforms, Business Chemistry assessment and so much more! All of this is in addition to fair compensation, our collaborative environment, supportive company culture, professional development programs and career advancement possibilities. When you apply, ask yourself if we provide the benefits you have always dreamed of. 

Selection process

What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process:

Apply, followed by HR screening
Technical interview
Meeting with Business (optional, depends on case).

Then, last thing to do will be to sign a contract with us. Deloitte is simply your best choice.

#LI-NB1

About Deloitte

Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more.

The content on this page contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on content from this page.

Industry

Consulting & Advisory

Company Size

10,000+ employees

Headquarters

Worldwide, OO

Year Founded

1845

Website

deloitte.com

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