Job Description

Exceptional Hospitality Starts with You

Are you passionate about sales, relationship-building, and creating memorable customer experiences? Do you thrive on networking, identifying new business opportunities, and turning prospects into long-term partnerships? If so, we would love to hear from you.

As MICE Sales Manager, you will play a key role in driving revenue growth within the Meetings, Incentives, Conferences and Events (MICE) segment. You will be responsible for identifying new business opportunities, developing strong client relationships, and implementing sales strategies that support the hotel's commercial objectives.

The Ideal candidate has a proven track record in MICE sales, enjoys proactive business development, and is motivated by exceeding targets while delivering exceptional customer experiences.

Key Responsibilities:

• Drive MICE business into the hotel through proactive sales activities and strategic business development.
• Develop and execute sales strategies to achieve or exceed revenue and performance targets.
• Build, manage, and grow relationships with key accounts, agencies, and prospective clients.
• Maintain clear account plans, call objectives, and follow-up activities for assigned accounts and prospects.
• Identify, qualify, and convert new business opportunities through proactive prospecting and lead generation.
• Negotiate contracts, determine rates, and manage client accounts throughout the sales process.
• Monitor and analyze lost business opportunities to identify trends and areas for improvement.
• Maximize revenue by ensuring all sales opportunities are followed up and converted effectively.
• Represent the hotel at trade shows, workshops, networking events, sales blitzes, and client site inspections.
• Deliver professional presentations and act as an ambassador for Hilton Stockholm Slussen to prospective clients and partners.

What We Are Looking For

We are looking for a motivated and relationship-focused sales professional who thrives in a fast-paced and competitive environment. You are creative, solution-oriented, and passionate about creating business opportunities and delivering results.

To be successful in this role, you will have:

• At least two years of experience in a MICE sales role or similar business development sales position.
• A relevant degree or equivalent professional experience.
• Excellent written and verbal communication skills in both Swedish and English.
• Strong negotiation, networking, and relationship-building skills.
• The ability to work independently while contributing positively to a collaborative team environment.
• Knowledge of the local MICE markets is considered an advantage.
• Proficiency in Microsoft Office applications.
• Experience with Salesforce or another CRM system is considered an advantage.

Additional Information

This is a full-time position. Working hours are primarily Monday- Friday but may occasionally include evenings and weekends based on business needs.

Applications are reviewed on an ongoing basis, we therefore encourage you to submit your application as soon as possible.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.