Job Description

About the role

Job Title: MI Analyst

Salary: £36,000

Hours: Full-time, 37.5 hours per week

Location: Remote – with occasional travel to our Bristol, Birmingham or London offices.

About the project & The Adecco Group

The Adecco Group, based in Zurich, Switzerland, is one of the world's largest Human Resources providers and temporary staffing firms, and a Fortune Global 500 company.

The Adecco Group is made up of 3 distinct Global Business Units (GBU); Adecco, LHH and Akkodis.

These industry leading brands span the full spectrum of end-to-end HR services, delivering across the board to our colleagues, clients and candidates.

At Adecco, we are proud to partner with the UK Ministry of Defence (MOD) in providing critical recruitment services for the UK’s Armed Forces. This new approach will, for the first time, see the Royal Navy, the British Army, and the Royal Air Force have a joint Armed Forces Recruitment Service (AFRS). Delivered through a partnership of the MOD, Serco, Adecco and a consortium of partners, this service will provide end-to-end support from candidate attraction to assessment, onboarding, and Phase 1 training.

About the role

We’re looking for a proactive and enthusiastic MI analyst to join our team. This is a great opportunity for someone who enjoys working with data, navigating complex information and using their analytical skills to support operational decision making.

Reporting to the Business Analyst, the MI Analyst plays a critical role in supporting the AFRS programme through the production, maintenance, and continuous improvement of management information, reporting, and data insights. The role is responsible for delivering accurate and timely reporting that enables operational teams and stakeholders to monitor performance against key performance indicators (KPIs), service level agreements (SLAs), and contractual obligations.

The MI Analyst will support the development and maintenance of dashboards, scorecards, and reporting suites, ensuring the integrity and accuracy of recruitment data across multiple systems. The role will work closely with operational delivery teams and stakeholders to understand reporting requirements, identify trends, and provide actionable insights that support operational efficiency and informed decision-making.

What you’ll be doing

Key responsibilities include, but are not limited to:

• Produce and maintain regular operational, tactical and strategic MI reports across the AFRS programme.
• Develop, maintain and enhance reporting solutions to support performance management.
• Collect, validate and analyse recruitment data from multiple systems to ensure reporting accuracy and consistency.
• Monitor performance against KPIs, SLAs and contractual targets, highlighting risks, trends and areas for improvement.
• Support the Business Analyst in the delivery and continuous improvement of the AFRS MI suite.
• Work with operational teams and stakeholders to understand reporting requirements and provide relevant data-driven insights.
• Investigate data anomalies and work collaboratively with stakeholders to resolve data quality issues.
• Produce ad hoc reports and analyses to support operational reviews, business initiatives and strategic decision-making.
• Ensure data is handled, stored and reported in accordance with legal, contractual and company policies.
• Support data governance activities and promote best practice in reporting, data management and MI production.
• Contribute to process improvement initiatives by identifying opportunities to increase automation, efficiency and reporting effectiveness.
• Maintain accurate documentation relating to reports, dashboards, data sources and reporting methodologies

About you

What you’ll need

• Experience creating and maintaining detailed reports and dashboards using Power BI or similar reporting tools.
• Advanced Excel capabilities including pivots, lookups, index match, formulas, conditional formatting, and data analysis techniques.
• Strong data validation and data quality management skills.
• Strong analytical skills with the ability to interpret data and identify meaningful insights.
• Experience working with multiple data sources and integrating information into meaningful reports.
• Ability to communicate complex data findings clearly to both technical and non-technical audiences.
• Experience working with stakeholders to gather requirements and deliver reporting solutions.
• Knowledge of data governance, GDPR and information security principles.
• Experience in a Management information, Reporting Analyst, Data Analyst or similar analytical role would be a distinct advantage. However, individuals with relevant analytical skills seeking a career change, or graduates with a relevant degree in a data subject can be considered.
• Understanding of SQL or other database querying tools would be desirable.

About you

• Detail-Oriented: Meticulous in validating, managing and reporting data accurately.
• Analytical: Naturally inquisitive with the ability to identify trends, patterns and opportunities for improvement.
• Proactive: Takes ownership of reporting requirements and seeks opportunities to enhance MI capabilities.
• Adaptable: Comfortable working in a fast-paced environment with changing priorities and evolving requirements.
• Collaborative: Builds strong working relationships with colleagues and stakeholders across the programme.
• Organised: Able to manage multiple reporting deadlines while maintaining accuracy and quality.
• Solution Focused: Approaches challenges with a positive mindset and a focus on delivering effective outcomes.
• Strong Communicator: Able to translate data into meaningful insights and recommendations.
• Self-Motivated: Works independently, takes initiative and drives tasks through to completion.
• Continuous Improvement Mindset: Always looking for ways to improve processes, automation and reporting effectiveness.

Why choose us?

• Competitive salary with progression opportunities
• Remote working model
• Opportunity to support a nationally significant project
• Structured training and development
• Supportive and collaborative team culture
• Pension scheme and employee benefits package

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary. On our career site, you will find some of the key steps you can expect to guide you along the way Working with the Adecco Group

Inclusion

Adecco actively encourage veterans, military spouses, and reservists to apply.

We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity. Adecco Group - Our Values

Accommodations

We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process. Adecco Group - Inclusion and Wellbeing

Posting date: 01-10-2026