Job Description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

JOB TITLE: Manager Fund Transfer -Investment Control

DIRECTLY REPORTS TO: Sr. Manager Fund & Fee Changes – Investment Control

The primary responsibility of the Manager is to work directly and manage a team of administrative staff to maximize productivity and performance.

DUTIES / RESPONSIBILITIES / ESSENTIAL FUNCTIONS:

• The individual has responsibility for all operational functions related to ensuring Fund setup are handled timely He/she should be strong at situational leadership.

• As part of the daily BAU, Manager for GFTR should be aware of Fund Setup Process.

• Sound knowledge on Funds and applications

• Develop process improvements for increased efficiency and cost effectiveness.

• Ensuring daily parameters and internal benchmark parameters are met

• Development and maintenance of Standard Operating Procedure (SOP) and other documentation to ensure smooth flow of work

• Procedure review to verify if the existing procedures are up to date for the current requirement

• Identifying knowledge gap within the team and execution of refresher training

• Effective people and process management

• Escalation management Identify career opportunities for the teams

• Being aware of risk and audit requirements for the teams Work with relevant stakeholders on hiring and onboarding associates

• Track record of managing metrics as per the threshold including gain loss.

• Compose routine written correspondence and conduct research into problems and inquiries.

• Understanding of business organization and resources necessary coordinate and collaborate with other teams to resolve standard and complex issues

• Position requires that individuals have shown high results in both team productivity and quality goals

• Participates in various department projects and is assigned additional responsibilities in addition to standard processing duties as needed

• Helps develop processes and procedures for the department and relies on extensive knowledge to improve and implement new processes.

• Performs Aduit review of data and activity to prevent risk of loss due to errors. These tasks impact billions of dollars each year. High level of operational risk

• Develops working relationships with peers and management.

• Effectively uses resources to independently research and resolve issues. Has depth of knowledge of Cirrus, Easy and other department’s processes & timing that affect fund and fee changes. Serves as a liaison with external vendors.

TYPICAL QUALIFICATIONS:

• 8-12 years of overall experience must and Preferable knowledge on Fund & Fee changes.

• Solid practical understanding of internal policies

• Bachelor’s degree in Accounts and commerce requires or an equivalent combination of education and work experience in Fund changes.

• Good to have ASPPA/SPARK certification Certified LSS (Lean Six Sigma) is a must to have.

Skill Sets & Core Competencies:

• Strong business knowledge

• Ability to multitask

• Project management skills

• Strong written and verbal communications (Must have)

• Stakeholder Management

Behavioral competencies:

• Bias for action

• Objective oriented

• Ownership mindset

• Ability to make decisions

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.