Job Description

Position Summary

Under the direction of the General Manager, this position is responsible for the overall management of housekeeping & facilities maintenance operations. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. This opening reflects current vacancies we have.

Key Accountabilities

• Directs the day-to-day activities of housekeeping & facilities/ maintenance team members
• Manages the housekeeping budget and prepares proposals for larger purchases/maintenance projects for the General Manager to review
• Prepares and submits purchasing requisitions
• Sources housekeeping and maintenance suppliers
• Leads a team of engaged team-members who are passionate about cleanliness, impeccable state-of-repair and delivering a great guest experience
• Champion of workplace health, safety and wellness with a focus on team member education & training, workplace inspections and accident prevention not reaction
• Anticipates operational and service issues before they escalate, troubleshoots and resolves guest concerns before they are complaints
• Liaises and communicates effectively with all appropriate operational departments
• Offers facilities & housekeeping expertise to internal and external guests
• Provides leadership, direction and mentoring to the Facilities and Housekeeping team while providing continuous coaching for success to achieve high performance
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations.
• Manages other initiatives as required

Education and Qualifications

• High School Diploma; Post-Secondary education in hospitality or skilled trades, or suitable combination of education and experience
• Smart Serve Certificate and WHMIS training
• Ability to exceed internal and external guest expectations providing great experiences & memories at all times
• Computer literacy
• Minimum 3 years' experience in housekeeping or facilities management
• Ability to successfully obtain a Gaming License
• Bilingual (English/French) is an asset but not required.

Work Environment Considerations

• Major exposure to the elements, sitting and driving for long periods of time, some elements of danger, some exposure to noise, some exposure to verbal or physical abuse, non-traditional work hours.

Artificial intelligence may be used to select applicants in our processes. All hiring decisions are made by humans.

• Minimum Rate (CAD $) | Minimum Salary (CAD $)71,500.00
• Job Rate (CAD $) | Midpoint Salary (CAD $)73,250.00
• Maximum Rate (CAD $) | Maximum Salary (CAD $)75,000.00
• Existing Vacancy: Yes

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

We are committed to promoting Responsible Gambling. Learn more about our commitment here,

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!