Job Description

Requisition No: 876286

Agency: Management Services

Working Title: MFMP TRAINING SPECIALIST - 72000784

Pay Plan: Career Service

Position Number: 72000784

Salary: Up to $58,000

Posting Closing Date: 06/02/2026

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MFMP Training Specialist
Division of State Purchasing/ Bureau of MyFloridaMarketPlace
State of Florida Department of Management Services
This position is located in Tallahassee, Fl

Duties and Responsibilities:
This position is responsible for eProcurement system (MyFloridaMarketPlace or MFMP) adoption by improving procure-to-pay processes, including procurement, purchasing, and the invoicing component, strategic sourcing, and reporting in MFMP. Success requires facilitation of cross-functional, enterprise-wide process improvement teams to achieve significant and measurable benefits. This effort directly advances the agency mission – to deliver innovative, resource-saving solutions to continually improve customer service.

• Training: Champion MFMP and State Purchasing initiatives. Design and provide effective training materials and sessions to agency customers and vendors.
  o Continue to drive the MFMP Utilization Initiative including leading customer working groups, drafting communications and training materials, compiling customer (both agencies and vendor) feedback and taking action.
  o Provide creative and innovative ideas on how to improve customer adoption of MFMP;
  o Provide operational training and guidance for use of MFMP eProcurement solution and all applications.

• Research and Analysis: Independently conducts technical research and analysis using MFMP reporting modules and other data sources in the MFMP system to provide customer service and consultative assistance to agencies and employees.
  o Works with the MFMP Specialists in establishing and preserving the relationships between the State of Florida and vendors registered to conduct business in the state; and
  o Produces analytical reports with regard to Public Records Requests, within a timely fashion.

• Quality Assurance: Analyzes data for accuracy at all times and when generating reports and data files. Recommends solutions to identified problems.
  o Improves procurement management and internal controls by evaluating agency usage of MFMP and recommending procurement business process changes. Identifies customer needs and expectations, and then set forth a performance measurement and data collection process that will lead to performance improvement and customer satisfaction. Identifies multiple variables and solutions to complex situations and motivate stakeholders toward appropriate action. Communicate information clearly, concisely, logically and with confidence;
  o Independently verifies assigned Service Level Expectations for contract compliance;
  o Works with the MFMP Help Desk Manager to review customer feedback relevant to MFMP applications; and
  o Assists the MFMP Chief Learning Officer (CLO) and CLO team on annual survey criteria.

• Change Management: Act as an agent for change, taking a facilitative catalyst role. Train and develop business best practices in process re-engineering tools and techniques. Identify, disseminate, and promote adoption of best practices.
  o Recommends process improvements and system enhancements related to customer and internal business processes, to ensure the components of the purchasing system are comprehensive, user¬-friendly, and reliable and accomplish objectives;
  o Assist in managing the MFMP applications by conducting process analysis and providing recommendations for process and system efficiency and improvement; and
  o Update job knowledge by studying new regulations; participating in educational opportunities; reading professional publications; maintaining personal networks.

• Perform other duties as assigned by management.

Our Organization and Mission:
Under the direction of Governor Ron DeSantis, Interim Secretary Tom Berger and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our agency recruiter for guidance and answers to questions through the following provided email addresses:
DMS.Ability@dms.fl.gov
DMS.Veterans@dms.fl.gov.
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. For purposes of requesting reasonable accommodations, as mentioned above, the agency hiring authority is the DMS Human Resources office, which the candidate can reach at (850) 488-2707.
Successful completion of background screening will be required for this position.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.