Job Description

Requisition No: 869486

Agency: Management Services

Working Title: MFMP OPERATIONAL LEAD - 72003161

Pay Plan: SES

Position Number: 72003161

Salary: $70,000 - $75,000

Posting Closing Date: 02/17/2026

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MFMP Operational Lead
Division of State Purchasing
State of Florida Department of Management Services
This position is located in Tallahassee, FL

and Responsibilities:

This position is responsible for oversight of the MFMP Operational Team and assistance with the planning, goal setting, execution, and management of the MyFloridaMarketPlace (MFMP) program.
The MFMP Operational Lead works closely with and manages a Business Process Outsourcing (BPO) contractor and a specialized team to ensure the stability, efficiency, satisfaction, and evolution of the program area.

• Directs and supervises direct reports to ensure adequate governance of the MFMP program, to include establishment, documentation, and compliance of the State’s statutes and rules with MFMP policies and procedures.
• Maintains an awareness of staff’s areas for personnel development by assessing strengths and weaknesses and develops plans to provide timely and specific feedback to improve needed areas.
• Works with staff to plan for career goals related to the Department’s mission and coordinates and supports training to accomplish these goals.
• As a leader, motivates staff and accomplishes tasks through teamwork, delegates work assignments, and ensures team accountability.
• Communicates any areas of concern related to staff performance to the Chief of MyFloridaMarketPlace and recommends plans of action for improvement.
• Completes performance evaluations of the team by agency established deadlines and approves timesheets by 5:00 p.m. the day following the close of the pay period.
• Governance: Ensure establishment, documentation, and publishing of MFMP policies and procedures; interpretation and incorporate of legislation into policies and procedures.
• Participates in and responds to all audits and monitors State Purchasing metrics reporting.
• Records: Ensure MFMP records retention in compliance with State law, responses to public inquiries, contract maintenance and visibility to expiration dates, and Public Entity Crime (PEC) records.
• IT: Ensure oversight of management of MFMP outsourcing and Contractors.
• Processes: Ensure development, documentation, and maintenance of process maps for all MFMP processes, and continual improvement to reduce steps and cycle times.
• SME & Training: Ensure development of Purchasing Operations Subject Matter Experts (SMEs).
• Compliance: Monitor and track MFMP performance and compliance to Operations standards.
• Metrics: Ensure capturing and reporting of all metrics on behalf of MFMP. Utilize Balanced Scorecard framework (Financial, Customer, Internal Business Processes, and Learning & Growth quadrants) to track and report.
• Manage special projects.

Knowledge, Skills, and Abilities:

• Professional: Oral & Written Communication, Meeting & Presentation, Project Management, People Management.
• Procurement: Strategic Sourcing, Financial Analysis, Negotiation, Contracting, Supplier Management.
• Technology: eProcurement & eSourcing, FLAIR, the OSD Application, Microsoft Office.
• Accountability, Empowerment, Flexibility, Integrity, Respect, Teamwork, Communication.

Minimum Qualifications:

• A high school diploma or equivalent.
• Florida Certified Contract Manager (FCCM).
• Three years of instructional delivery and training coordination.
• Two years of professional experience in managing internal and external customers and stakeholders.

Our Organization and Mission:

Under the direction of Governor Ron DeSantis, Interim Secretary Tom Berger and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Special Notes:

DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses: DMS.Ability@dms.fl.gov DMS.Veterans@dms.fl.gov. An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.