Job Description

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.

Transform Technology into Solutions That Power the World's Leading Companies

At Hyve Solutions, we don't just build technology, we create the infrastructure that powers the world's largest cloud service providers, data centers, social media platforms, and enterprise organizations. As a leader in custom server, storage, and networking solutions, we are committed to innovation, operational excellence, and delivering exceptional quality to our customers.

We are seeking a highly motivated, detail-oriented Test Technician who thrives in a fast-paced manufacturing environment and enjoys solving technical challenges. This role is ideal for an individual with strong troubleshooting skills, a passion for technology, and a commitment to ensuring every product meets the highest standards of quality and performance.

As a Test Technician, you will play a critical role in validating the functionality, reliability, and performance of complex server and hardware systems. You will be responsible for performing system setup, testing, diagnostics, troubleshooting, and rework activities to identify and resolve technical issues prior to customer delivery.

The ideal candidate combines technical aptitude, strong analytical skills, and a hands-on approach to problem-solving while maintaining a high level of accuracy and productivity.

Key Responsibilities

Testing & System Validation

• Perform setup, configuration, calibration, testing, and validation of electronic, mechanical, and system-level assemblies.
• Execute functional, diagnostic, and performance testing on components, subassemblies, and finished products to ensure compliance with engineering and customer specifications.
• Verify system readiness and product quality through established testing methodologies and procedures.
• Perform testing on complex server, storage, networking, and computing systems.

Troubleshooting & Problem Resolution

• Diagnose, isolate, and troubleshoot hardware, software, and system-level failures using established test procedures and diagnostic tools.
• Analyze test results and identify root causes of defects, performance issues, and system failures.
• Perform corrective actions, repairs, and rework on assemblies and completed systems to restore full functionality.
• Escalate complex technical issues when necessary and collaborate with Engineering, Manufacturing, and Quality teams to achieve resolution.

Process Execution & Documentation

• Follow Test Process Instructions (TPI), work instructions, specifications, and quality standards with a high degree of accuracy and consistency.
• Interpret Statements of Work (SOW), technical documentation, and test requirements to determine appropriate testing methodologies and acceptance criteria.
• Document test results, failure analysis findings, corrective actions, and repair activities accurately and completely.
• Prepare technical reports summarizing findings, troubleshooting activities, and recommended solutions.

Continuous Improvement

• Identify opportunities to improve test processes, product quality, and operational efficiency.
• Provide feedback on recurring failures, process gaps, and quality concerns to support continuous improvement initiatives.
• Support Lean Manufacturing and operational excellence efforts by helping reduce defects, rework, and production delays.

Operational Support

• Assist with additional manufacturing activities such as unpacking, packaging, labeling, staging, and crating products for shipment.
• Maintain a clean, organized, and safe work environment while adhering to company policies and safety procedures.
• Support cross-functional teams and perform other duties as assigned to meet business objectives.

Qualifications & Skills

Technical Qualifications

• Experience testing, troubleshooting, or repairing computer hardware, networking equipment, servers, or electronic systems.
• Working knowledge of computer hardware components, system configurations, and diagnostic processes.
• Ability to interpret technical documentation, work instructions, specifications, and test requirements.
• Familiarity with manufacturing, production, or electronics assembly environments preferred.

Core Competencies

• Exceptional attention to detail and commitment to quality.
• Strong analytical and problem-solving skills.
• Ability to troubleshoot complex technical issues in a structured and efficient manner.
• Effective verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to thrive in a fast-paced, team-oriented environment while maintaining accuracy and productivity.

Computer Skills

• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to utilize databases, manufacturing systems, and diagnostic software applications.

Physical Requirements

• Ability to regularly lift, push, pull, and move materials weighing up to 40 pounds.
• Ability to stand and walk for extended periods throughout the shift.
• Ability to frequently bend, reach, and perform repetitive hand movements.
• Comfortable working on ladders, stools, or elevated workstations when required.
• Ability to safely work within a manufacturing and production environment.

Why Join Hyve Solutions?

As a Test Technician at Hyve Solutions, you'll be at the forefront of delivering cutting-edge technology solutions to some of the world's most influential technology companies. You'll work alongside talented professionals in a collaborative environment that values innovation, technical excellence, continuous improvement, and career development. Your expertise will directly contribute to the quality, performance, and reliability of products that are powering today's digital infrastructure.

Employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.