Origin Energy

Metering & Revenue Assurance Manager

Origin Energy  •  Melbourne, AU (Onsite)  •  2 hours ago
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Job Description

  • Lead hot water metering operations to improve performance, protect revenue & ensure accurate billing
  • Use data and commercial insights to drive change and improve customer outcomes
  • Melbourne based

Join a team that's All Kinds of Useful

At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. If you’re driven by purpose and excited to be part of something bigger, we’d love to have you on the journey.

About the role

As Metering and Revenue Assurance Manager, you’ll optimise hot water metering operations within Origin’s Centralised Energy Services (CES) business. Leading a small team, you’ll balance technical performance, data quality and costs to maximise revenue and support accurate, timely customer billing.You’ll manage service providers, resolve complex metering and billing issues, and deliver improvements that strengthen metering capability and operational efficiency.

Key responsibilities

  • Manage metering operations, balancing maintenance, replacement and service costs with performance and financial returns.
  • Manage third-party meter reading providers, ensuring reliable, cost-effective services.
  • Use data and reporting to identify revenue leakage, performance trends and improvement opportunities.
  • Maintain accurate meter and site data across exchanges, retrofits and site updates, partnering with Asset Management, Billing and Market Data teams.
  • Lead your team through process improvements and automation, supporting the resolution of complex metering, billing and customer issues.

About you

You’re analytical, technically minded and commercially focused. You enjoy solving business problems, working across teams and turning insights into practical improvements.

You’ll bring:

  • Experience improving financial returns and operational performance, with knowledge of hot water systems, embedded networks or energy asset management being ideal.
  • The ability to understand technical challenges and resolve complex issues.
  • Strong analytical skills, using data to identify risks and guide decisions.
  • Experience driving change, continuous improvement and operational efficiency.
  • Strong stakeholder engagement skills and the ability to guide a small team and manage service providers.

Origin - Where good change happens

At Origin, we’re powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.

Here's a little about us: https://www.originenergy.com.au/about/careers/

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.

Origin Energy

About Origin Energy

Origin is one of Australia's leading energy companies, exploring, generating and delivering energy to over 4 million customer accounts. Our purpose – getting energy right for our customers, communities and planet – drives everything we do.

As Australia's largest energy retailer, we have an important role to play in providing electricity, natural gas, solar and LPG to Australian communities and work every day to make energy more affordable, more sustainable, smarter and easier for our customers.

We are committed to leading the transition to a cleaner energy future and believe our company, and the energy industry more broadly, should be at the forefront of action to reduce carbon emissions. Origin was the first Australian company to set an emissions reduction target endorsed by the Science Based Targets initiative (SBTi) – aiming to halve our Scope 1 and Scope 2 carbon emissions by 2032, as we work towards achieving net zero emissions by 2050.

Through the Origin Energy Foundation, we support programs that use education to help break the cycle of disadvantage and empower young Australians to reach their potential, contributing more than $27 million to support community organisations since 2010.

View our community guidelines here: http://bit.ly/1GQP6E9

Industry
Energy & Utilities
Company Size
5,001-10,000 employees
Headquarters
Sydney, AU
Year Founded
2000
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