Job Description

About the Role

We’re seeking a Metering & Market Operations Analyst to support the delivery of metering, market and network operations for B2B customers. This role is critical in ensuring accurate and timely execution of market transactions, maintaining data integrity, and supporting efficient billing outcomes. You will collaborate closely with internal teams, metering partners and network providers to resolve issues, improve processes and drive operational excellence.

Key responsibilities include:

• Manage end-to-end metering, network and market operations, including transfers, connections, abolishment’s, service orders and meter changes.
• Maintain accurate standing data, meter configurations, tariffs and market transaction records to support billing and compliance.
• Own and manage shared mailboxes and communications, ensuring requests, updates and exceptions are triaged and resolved within required timeframes.
• Monitor data quality, metering performance and operational exceptions, coordinating investigations and escalations as needed.
• Partner with internal stakeholders and external market participants to resolve issues and improve operational outcomes.
• Identify and support process improvements, system enhancements and automation initiatives to improve efficiency and reduce cost to serve.

About You

You are a detail-oriented and analytical professional with experience in energy market or metering operations. You bring strong problem-solving capability and can confidently manage competing priorities in a complex operational environment.

• Experience in metering, market operations, network operations or a similar role within the Australian energy sector.
• Knowledge of National Electricity Market procedures, B2B transactions, metrology requirements and billing dependencies.
• Strong analytical skills with the ability to investigate data issues, identify root causes and deliver practical solutions.
• Experience managing operational issues, exceptions and escalations in a fast-paced environment.
• Demonstrated ability to support process improvement, system enhancements or automation initiatives.
• Excellent communication and stakeholder management skills, with the ability to collaborate across internal teams and external partners.

This is a great opportunity to contribute to a high-performing team focused on operational excellence, compliance and continuous improvement within a dynamic energy market environment.

At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.

Join us and be part of the adventure of the century!

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, carer’s responsibilities, sexual orientation, gender identity, pregnancy, religion, marital status, health, disability or political opinions. Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds and people of the LGBTIQA+ community are encouraged to apply. Our differences are our strengths.