Job Description

The role is for an engineer working in the Messaging and Collaboration Engineering group. Reporting to the Head of Communication and Collaboration Engineering, the main responsibilities are:

• Primary engineering responsibility for the Messaging and Collaboration platform globally
• Maintain architectural roadmaps for key technologies and recommend strategies to deliver maximum functionality for optimal cost
• Analyse business requests and provide solutions to meet requirements

• The engineering function is responsible for engineering all infrastructure components. The platform engineering team covers several technologies so general platform engineering skills are required with a specific focus on collaboration, including Microsoft Office 365, Cisco Webex, Microsoft Sharepoint, Microsoft Exchange, and Symphony Messaging
• The candidate must be a highly self-motivated team player with good oral and written skills and the confidence to present to management.
• The candidate should also have a good sense of discipline for change control procedures.
• A flexible work ethic is required with the ability to form part of a multi-platform global engineering team

3 Key Objectives are critical to the success of the role:

• Relevant industry experience in a similar role
• Proven experience in developing enterprise infrastructures that are reliable and easy to maintain
• Proven project leadership skills including providing solid project documentation

Skills & Experience Required:

• Subject-matter expert knowledge of Microsoft Office 365
  • MS Teams
  • SharePoint Online
  • OneDrive for Business
  • Exchange Online
• Subject-matter expert knowledge of Microsoft SharePoint 2016/2019
• Subject-matter expert knowledge of Cisco Webex ( Teams and Webex Meetings)
• Subject-matter expert knowledge on Microsoft Exchange 2016/2019
• Subject-matter expert knowledge of Symphony Messaging
• Advanced working knowledge o f Veritas Enterprise Vault and Merge1
• Working knowledge of networking technologies
• Working knowledge of storage technologies
• Working knowledge of virtualization technologies.
• Proficiency with Powershell and scripting technologies.
• Working knowledge of Windows Active Directory and other core infrastructure components (i.e. Group Policy, DHCP, DNS, Active Directory enterprise design principles, etc.)
• Strong oral and written communication as well as organizational skills
• A good awareness of audit, compliance, and change control processes and procedures. Candidates will have spent a part of their career working in a mature organization with a well-developed audit control framework. (does not necessarily need to have been in the financial sector)

Skills & Experience Desirable:

• Project management skills. A candidate with a proven ability to be able to present, plan, budget, design, and implement would be preferred
• Application development experience
• Platform automation
• Testing automation
• Hosted e-mail solutions.

Working knowledge of Enterprise monitoring systems