Job Description

MES Super User - Erlanger, KY
This is an exempt, salary-level role

The MES Super User serves as the site level technical subject matter expert of the MES, providing daily tactical technical support on the shop floor as related to the MES and its connectivity to the ERP and shop floor equipment.
This position will play a key role in the testing, training, deployment, troubleshooting and sustainment of the MES. This person operates at the intersection of Operations, Engineering, Quality, GT, OT, and external MES partners.

Essential Duties and Responsibilities
Implementation and System Expansion

• Support MES implementation activities including design validation, testing, training, deployment, hypercare and sustainment
• Participate in future ERP integration planning and transition readiness
• Ensure new processes, equipment, and workflows are MES enabled prior to go live
• Assist with the modification and development of SOPs and documentation as related to MES
• Support MES related Management of Change (MOC) activities
• Manage data integrity issues between Batch Metrics and MAPICS.

Technical Support and Issue Resolution

• Assist operators in learning and mastering MES transactions and functionalities, as well as assistance in ERP as appropriate
• Provide daily tactical support for MES transactions, hardware, and connectivity issues
• Troubleshoot issues across MES, ERP, and shop floor equipment including scales, scanners, and workstations
• Act as the first escalation point for MES related functional issues
• Coordinate with GT, OT, and external MES partner to resolve system issues. This includes following established escalation protocols

Process Optimization and Continuous Improvement

• Drive adoption of MES as the standard execution platform
• Monitor and reinforce proper system usage
• Analyze manufacturing processes and identify opportunities to leverage MES functionality
• Reduce manual processes and ERP dependency on the shop floor
• Support site leadership in the development and tracking of KPIs and Reports that can be generated from MES
• Drive standardization of execution processes across departments

Cross Functional Collaboration

• Support the liaison between Operations, Quality, Supply Chain, Inventory, Engineering, GT, OT, and MES vendors
• Coordinate troubleshooting and system improvements across teams
• Communicate system changes and impacts clearly to all stakeholders
• Train/develop SMEs, shift leads and supervisors to become more self-reliant as related to transaction/system troubleshooting

Authority and Accountability

• Documentation of MES related issue resolution and improvements
• Recommend and coordinate system and process changes
• Recommend when and what work can proceed using ERP if MES is down
• Enforce standard MES usage practices

Qualifications
Education:

• High School Diploma or equivalent

Experience:

• Minimum 5 years of manufacturing operations experience
• Strong understanding of production processes including liquids and dry blends preferred
• Experience with ERP systems such as MAPICS or AS400
• Experience with MES systems, preferably BatchMetrics, is a plus

Technical Skills

• Strong computer and systems skills
• Ability to navigate ERP and MES systems for troubleshooting
• Understanding of system integrations and shop floor technology

Core Competencies

• Strong analytical and problem solving skills
• Excellent communication and interpersonal skills
• Ability to work cross functionally and influence without authority
• High attention to detail
• Ability to operate independently in a fast paced environment
• Strategic and forward thinking mindset

Position Impact

• This role is critical to the success of MES implementation and long term operational excellence at the Erlanger site.
• Effective performance will reduce manual processes, improve data accuracy, increase execution efficiency, and enable scalable digital manufacturing capabilities.

Before applying for an exempt, non-exempt or hourly job opportunity, you are expected to initiate a discussion and share your intentions with your supervisor. * If you’ve been in your current position for more than 18 months, supervisor approval is not required. * If you’ve been in your current position for less than 18 months, verbal supervisor approval is required.
​Hiring Manager-Amy Bray ​
Recruiter- Rebecca Klump

City

Erlanger

State

KY - Kentucky

Location Country

United States

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The pay range for this position is expected to be between:

$70,600.00 - $113,600.00