Job Description

Position Summary
The Bartender is responsible for preparing and serving high-quality beverages in a fast-paced, guest-focused environment. This role delivers exceptional service by crafting drinks to standard recipes, engaging guests with professionalism and energy, and maintaining a clean, organized, and fully stocked bar. The Bartender contributes to revenue growth through product knowledge, upselling, and creating a memorable guest experience.
Essential Duties & Responsibilities
Beverage Preparation & Service
• Prepare alcoholic and non-alcoholic beverages for guests and service staff following standardized recipes and proper portion control
• Ensure consistency, quality, and presentation of all beverages
• Interact with guests in a friendly, professional manner to create a welcoming and engaging atmosphere
Guest Experience & Sales
• Provide knowledgeable recommendations on wine, beer, spirits, and cocktails
• Upsell food and beverage items to enhance the guest experience and maximize revenue
• Accommodate special requests and dietary considerations when possible
Bar Setup & Operations
• Set up, stock, and maintain the bar with all necessary products, including liquor, wine, beer, mixers, garnishes, and glassware
• Perform opening and closing duties in accordance with standard operating procedures
• Maintain a clean, organized, and sanitary bar area at all times
Cash Handling & POS
• Accurately process cash, credit card, and room charge transactions
• Balance cash drawers and complete end-of-shift reports, including tip distribution
Inventory & Compliance
• Monitor inventory levels and complete requisitions as needed
• Participate in opening and closing inventory counts
• Follow all food safety, sanitation, and health department regulations
• Adhere to all alcohol service laws and ensure responsible service at all times
Safety & Attendance
• Follow all company safety policies, including proper use of PPE and compliance with HAZMAT procedures
• Report unsafe conditions, equipment issues, or incidents promptly
• Maintain reliable and punctual attendance
Additional Responsibilities
• Clean and sanitize bar equipment, glassware, and work areas
• Ensure minors and intoxicated guests are not served alcohol
• Resolve guest concerns within scope of authority; escalate when necessary
• Report unusual incidents, safety concerns, or suspected theft
• Support team members and assist with additional duties as needed
Qualifications
• Minimum 2 years of bartending experience; hotel or resort experience preferred
• Strong knowledge of beverage preparation, including cocktails, wine, beer, and spirits
• Familiarity with food service standards, guest relations, and etiquette
• Excellent communication and interpersonal skills with a guest-first mindset
• Professional demeanor with the ability to handle sensitive situations discreetly
• Basic math and cash handling skills
• Experience with POS systems
• Strong organizational skills and ability to multitask in a fast-paced environment
• Ability to read, write, and communicate effectively in English
Requirements
• Must be at least 21 years of age
• TIPS® certification (or ability to obtain upon hire)
• Valid Food Handler’s Card (or ability to obtain within 30 days)
• Availability to work flexible schedules, including weekends and holidays
Physical & Work Environment Requirements
• Prolonged standing and walking in a high-energy environment
• Frequent lifting and carrying (up to 50 lbs), including kegs, cases, and bar supplies
• Reaching, bending, stooping, and repetitive hand movements
• Exposure to hot, cold, and noisy environments, including kitchens and bar areas
• Handling glassware, sharp tools, and cleaning chemicals
• Working in crowded, fast-paced, and confined spaces
Disclaimer
This job description is not intended to be all-inclusive. Duties and responsibilities may be modified as needed to meet business demands. Management reserves the right to assign or reassign duties and provide reasonable accommodations where appropriate.