The Merchant Sales Officer drives growth of the Bank’s merchant card services portfolio by prospecting and developing new business, managing and expanding existing merchant relationships, and delivering excellent client experience.
This role performs merchant visitation, provides customer service, consults with merchants to recommend solutions, presents pricing and proposals, coordinates onboarding, and supports installation and training for credit/debit card processing and POS equipment. The Merchant Sales Officer also partners with branch and bank teams to identify cross-sell opportunities, resolve service issues, and improve merchant retention.
Education/Experience:
Requirements
Combination of education and experience will be considered.
Skills & Competencies
Preferences
Licenses/Certifications
In this role you can work hybrid from Miami, Florida, United States
Ocean Bank is one of the largest independent commercial banks headquartered in Florida. Chartered in 1982, the bank operates a network of branches throughout Miami-Dade and Broward counties. Ocean Bank is an equal opportunity employer with more than 500 employees.
Through the years, Ocean Bank has preserved the practice of nurturing a close and personal relationship with each customer. At Ocean Bank, a personal banker will guide you through financial decisions. In addition, an officer familiar with your accounts will answer all financial questions and expedite transactions, all with your best interest at heart.
Ocean Bank aspires to be one of the most financially sound, profitable banks in the Southern Florida market. The bank will grow by meeting the broad financial needs of local businesses, families, and other select customer groups in a most personal and professional manner.
