Job Description

Purpose

To complete a variety of specialized duties that support functional operations. The duties in the department specialist job family focus on tasks and/or work that are unique to the department and require knowledge and skills that are beyond what are required for general office work.

Responsibilities

• Maintains complex records and data for all surveys from Category Management
• Responds to inquiries in area of responsibility
• Collects data/information for department use in special projects/reports/surveys
• Updates information and reports typically on the computer
• Checks information for accuracy
• Prepares and balances data
• Answers department phones as needed and routes to appropriate area
• Reviews information/data and makes decisions within well-defined guidelines, parameters, and instruction
• Examines and prioritizes documents to determine work to be completed or best course of action
• Collects information for specific department reports
• Creates and maintains complex reports/surveys
• Sorts, files and maintains invoices, receipts, contracts, or other special department documents related to surveys
• Compiles minor statistical data
• Makes and checks routine one and two step math calculations
• Completes keyboarding projects such as preparing correspondence and mailings
• Coordinates survey programs and/or events
• Reviews and/or compares information/data and makes determination within defined guidelines, parameters, and instruction
• Maintains complex records and files related to surveys, searches and investigates information found in files
• Compiles information and data from various sources for specific departmental reports/surveys, and creates reports, graphs and data comparisons
• Posts records and processes departmental documents requiring specific knowledge of functional area
• Completes detailed keyboarding projects such as preparing correspondence from rough drafts and completing specialized departmental forms
• Responds to inquiries that require specialized knowledge of the function to respond

About You

• Reading, writing, math and communication skills at a proficient level
• Ability to follow verbal or written instruction
• Keyboarding proficiency
• Math skills at a proficient level
• Computer skills: word processing and/or spreadsheet
• Strong written and verbal communication skills

Physical Requirements

• Ability to travel up to ~10% of the time, which may include weekends and evenings, as needed
• Most work is performed in a temperature-controlled environment
• Incumbent may sit for long periods of time at a desk or computer terminal
• Incumbent may use calculators, keyboards, telephone and other office equipment in the course of a normal workday
• Stooping, bending, twisting and reaching may be required in completion of job duties

Our Values

Ability to demonstrate, understand and apply our workplace values.

Simplicity (operate) – the drive to identify root cause and innovate to remove complexity to deliver the best outcome

Heart (emotion) – the passion that drives you to get up every day and work hard to strive for excellence

Performance Excellence (mindset) – clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability

Respect (philosophy) – taking pride in being inclusive and treating everyone who comes through the doors with respect

Benefits

• 401K company match up to 4%
• Paid Time Off
• Medical Insurance options including FSA & HSA
• Vision Insurance
• Dental insurance
• Employee Assistance Programs
• Team Member Referral Program
• Tuition Reimbursement
• Wellbeing Program
• Career development opportunities

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and /or location.