Job Description

Who We Are

At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.

Our Global Reach

JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

We believe great ideas can come from anywhere, and often, they come from you. As an intern at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.

About Your Program

You’ll be joining the JD Young (JDY) Internship Program, designed to give early-career talent hands-on exposure to real projects, real responsibilities, and real growth. Over 3–6 months, you’ll work alongside experienced teams, build fundamental skills, and gain insights into how a global business operates.

As a Merchandising Associate at JD Industrials, you will play a crucial role in optimizing product presentation and sales performance across our e-commerce platform. You will support the merchandising team in executing strategies to enhance customer experience and drive revenue growth.

Responsibilities:

• Assist in the planning, development, and execution of merchandising strategies for assigned product categories.
• Conduct regular analysis of sales data, market trends, and competitor activities to identify opportunities for improvement.
• Collaborate with vendors and internal teams (e.g., marketing, operations, product management) to ensure product availability, accurate product information, and effective promotional campaigns.
• Monitor and maintain product listings, ensuring high-quality images, descriptions, and pricing are consistently updated.
• Support the creation and optimization of product pages, landing pages, and promotional banners to maximize conversion rates.
• Track key performance indicators (KPIs) and generate reports on merchandising effectiveness, providing insights and recommendations.
• Participate in seasonal planning and new product launches, contributing to strategic assortment decisions.
• Ensure compliance with JD Industrials merchandising guidelines and standards.

Qualifications:

• Bachelor's degree in Business, Marketing, Merchandising, or a related field.
• Strong analytical skills with the ability to interpret data, identify trends, and draw actionable conclusions.
• Proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP) and experience with data analysis tools.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Detail-oriented with strong organizational and time management abilities.
• Familiarity with e-commerce platforms and online retail best practices is a plus.
• Ability to adapt to a dynamic work environment and manage multiple priorities simultaneously.

At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.

Ready To Apply?

Don't leave yourself wondering 'what if'. Hit apply and see where your curiosity can take you at JD.com.