Job Description

Company Information:

J.D. Heiskell Holdings, LLC is among the top privately held trading companies in the USA and is the country’s fourth largest feed manufacturing company by volume. The culture is driven by relentless pursuit of the highest standards of integrity, accountability, professionalism, excellence and innovation. Customer satisfaction and employee growth opportunities are the benchmarks by which success is measured.

Position: Merchandising Assistant

The Merchandising Assistant provides high level administrative support for Heiskell Mexico commodities merchandisers and JDH Merchandising Assistants, its customers, and its suppliers.

Position Responsibilities:

• Transaction management - Manage all levels of transactions in regards to shipping tickets, applications to contracts, vouchers, invoices. Ensure, prepare and deliver proper documentation required to execute international rail shipments.
• Contract management – Manage all levels of contract application. Reconcile contracts with customers. Monitor past due contracts. Close contracts when fulfilled. Ensure tickets are paid or invoiced on correct contract terms. Daily, weekly, and monthly reporting as needed by merchandising on defined reports.
• Inventory management – Assist controller in inventory management. Troubleshoot scale ticket issues in accounting and scale programs. Reconcile offsite inventories with transload 3rd parties.
• Order maintenance – Assist merchandiser with order/schedule maintenance. Provide backup for the order entry desk to ensure deliveries are scheduled correctly. Assist order entry desk with contract application issues.
• Customer service – Provide courteous, accurate, and timely customer service to customers and suppliers (custom brokers, railroad and truck companies). Assist customers and suppliers with contract reconciliation. Maintain relationships with customs brokers to ensure correct and smooth shipments and payments between the US and Mexico offices. Trouble shoot pricing and delivery issues.
• Drive a culture of safety, accountability, opportunistic curiosity and contributes to creating an environment where people want to work. Punctual attendance and attention to detail are essential job responsibilities
• Monitor all unload and load operations. Assist to quote rail and truck freights.
• Coordinate rail and truck logistics.
• Other duties as assigned.

Requirements

• Bachelor’s degree in international business desired; agriculture and/or business background preferred
• Minimum 2 year of logistics management and administration or related experience required.
• High level of detail, multi-tasking, and problem solving
• Positive, self-motivated individual with organization, communication, and negotiation skills; commitment to continuous learning
• Strong customer service commitment
• Ability to analyze and interpret technical procedures.
• English/Spanish spoken and written.

Physical Demands:

• Frequent sitting, use of computer, communication via telephone
• Ability to navigate an office environment.