Job Description

MR PORTER is the men’s luxury style destination. Since 2011, it has offered customers a curated assortment of fashion, fine watches, grooming and lifestyle products from the world’s most coveted designers. It delivers exceptional quality through its private label, Mr P., and market-leading exclusive capsule collaborations with brand partners. MR PORTER creates unique experiences for its EIPs (Extremely Important People), offering first access to products, dedicated personal shopping services and invitation-only benefits. Through content across all its platforms, it provides expert styling advice, immersive storytelling and profiles inspiring men, places and products. Consciously Crafted, its responsible product curation, supports customers to shop with a focus on conscious consumerism. MR PORTER Health In Mind, its long-standing initiative in partnership with Movember, raises awareness of men’s mental and physical health.

MR PORTER is part of LuxExperience, the leading digital, multi-brand luxury group.

MR PORTER are now seeking a talented Merchandising Administration Assistant to join the MR PORTER team based in our offices in London, Shepherds Bush. Reporting into the Merchandiser, you will be tasked with providing administrative support across all aspects of trading, merchandise planning and forecasting. Some of the essentials for you to know are:

Location: Our Westfield office in London

Team Size: 5 (Approx.)

Reporting into: Merchandiser

Hours: 37.5 hours per week (4 days in office, 1 at home)

Besides a competitive salary, we can offer you:

• A pension that both you and the company contribute too.
• A portal with an array of discounts on things like theme park and cinema tickets.
• Our famous staff discount along with exclusive staff sales.
• Private healthcare.
• Flexible working.

Here’s a breakdown of what you’ll be doing:

• Generate accurate delivery forecasts to support effective business planning, stock management and resource allocation.
• Produce weekly delivery and performance reports, analyzing key trends and insights to support informed decision-making.
• Prioritize deliveries and workload in line with departmental objectives, trading priorities and business needs.
• Manage supplier deliveries to maximize product availability and full-price selling opportunities, proactively addressing delays and potential risks.
• Partner with Trade, Transport and other cross-functional teams to ensure shipping, customs and compliance requirements are met.
• Analyze returns data, resolve warehouse and delivery queries, and implement actions to reduce return rates and improve operational efficiency.
• Manage delivery-related negotiations, including late delivery discounts, cancellations, RTVs and SORs, while maintaining accurate stock records, product availability and website stock status.

The type of person we are looking for:

• Strong analytical skills, exceptional numerical ability and confidence in interpreting data to drive commercial decisions.
• Advanced Excel skills, with the ability to manage, analyze and present large volumes of data accurately.
• A collaborative team player who builds effective relationships with internal and external stakeholders across different functions.
• Exceptional attention to detail, strong organizational skills and a commitment to maintaining the highest levels of accuracy.
• A proactive approach, demonstrating initiative, problem-solving skills and the ability to anticipate and address challenges.
• A strong work ethic, with the ability to prioritize, multitask and thrive in a fast-paced, dynamic environment.
• Excellent written and verbal communication skills, with the confidence to engage professionally with colleagues, suppliers and business partners.

From the moment you join the LuxExperience Group we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.

If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

Experience Level: Entry levelWorkplace Type: Hybrid