Job Description

About Us

Locally family-owned and operated for over 50 years, Max Stocks provides more than 5000 fresh, frozen, and dry quality food service products to hotels, resorts, supermarkets, restaurants, hospitals, aged care, schools, takeaways, cafes and more. Proudly servicing communities across Queensland, Max Stocks employs nearly 200 dedicated team members who are committed to delivering exceptional service to our customers, with operations spanning from South East Queensland through to the Far North.

About the Role

We have an exciting opportunity for a motivated and experienced Merchandiser to join our Sales team in Townsville. This part-time, field-based position reports to the Sales Manager and works closely with a team of Sales Representatives, and is responsible for maximising the availability and visibility of Max Stocks' products, representing the company with pride, and building positive relationships with our customers. Responsible for ensuring Streets Ice Creams shine in retail freezers around the Far North, you'll be delivering happiness on the daily!

Key Responsibilities

• Build effective business relationships with a variety of customers.
• Undertake product management, including maintaining stock levels, positioning, stock rotation, ticketing and facing.
• Take orders and manage and resolve customer queries about products, prices, availability, and issues.
• Promote special offers and new products.
• Work positively and co-operatively within a busy sales team and other internal stakeholders.
• Identify opportunities and report them to the Sales team.
• Local travel around wider Townsville region (no overnights)

Key Competencies, Skills and Qualifications

• Previous experience in the food industry, ideally in merchandising or retail sales.
• Exceptional customer service skills, a positive attitude, and a friendly yet professional approach.
• Strong self-motivation with the ability to effectively manage your time and work autonomously.
• Excellent written and verbal communication skills.
• Sound literacy with navigating information technology tools and programs.
• A current Queensland driver's licence
• Excellent personal presentation.
• Good physical fitness - this is an active role which will require regular bending, squatting, lifting, and carrying.

Max Stocks Offer

• Friendly workplace culture
• Excellent employee benefits including discounts on our range of products
• Work for a progressive, family-owned business

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working with Children/Vulnerable Groups Check, and Licence Validation.