Saks Fifth Avenue

Merchandise Operations Associate Supervisor

Saks Fifth Avenue  •  United States (Onsite)  •  25 days ago
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Job Description

Salary Range $23.35 - $29.19*

WHO WE ARE:
Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

What This Position is All About-Supervisor

Under the leadership of the Assistant General Manager of Operations, the Merchandise Operations Team Supervisor is responsible for leading, training, and supervising the daily operations of merchandise including processing, placement, maintenance, fulfillment and store support.

Essential Duties/Responsibilities

  • Supervise the merchandise team and assist with coaching, training, scheduling and problem solving

  • Oversee MOA team maintaining daily functions included but not limited to processing inbound merchandise to DTF standard, merchandise placement on selling floor, transfers, RTVs, price changes, and event set up

  • Provide leadership in maintaining standards in placement and presentation

  • Lead through results, assist in driving profitability through execution of MOA KPIs

  • Ensure back of house is properly organized to support selling

  • Participate when needed in other store initiatives as required, including but not limited to fill in of merchandise on the selling floor, floor recovery, and supply replenishment

  • Assist in providing oversight of fulfillment by locating requested merchandise, maintaining dashboard and complete orders placed by omni customer

  • Oversee inventory accuracy by regular review of inventory exception reports

  • Proactively partner with AGMO and corporate team on weekly/monthly workload

  • Assist in implementation of policies and best practices, making recommendations when needed

Job Requirements:

  • Customer focused, putting the needs of the internal or external customers first

  • Comfortable with real-time coaching, working closely with associates, store leadership and cross functional corporate partners

  • Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision

  • Often going above and beyond your goals. Is consistently a top performer and elevates the performance of others

  • Ability to influence team to follow store policies & procedures to help in decision-making

  • Must be able to learn and retain merchandising standards on the floor in compliance with visual standards

  • Must be able to consistently meet deadlines and follow through on assigned tasks

  • Ability to work a flexible schedule as per business needs & adheres to dependability standards, demonstrates attention to detail and keeps personal work space organized

  • Verbal and written communication skills; handles telephone and face to face interactions effectively and professionally

  • Maintains confidentiality when handling issues

  • Must have strong computer skills, i.e. Google, MS Office, and adapt to changing technology

  • Ability to lift cartons (up to 50lbs), climb ladders, and handle racks and carts of merchandise

  • Other store initiatives as assigned by management

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount

SALARY AND OTHER BENEFITS:
Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
This position is also eligible for bonus

Benefits:
We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Saks Fifth Avenue

About Saks Fifth Avenue

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

Interested in joining our team shaping the future of luxury retail? Explore exciting career opportunities with us here: https://careers.saksglobal.com/us/en/.

Industry
Fashion & Apparel
Company Size
5,001-10,000 employees
Headquarters
New York, NY
Year Founded
1924
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