At Mercedes-Benz of Ontario our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity that has led us to be a part of the nation’s #1 family-owned automotive group. Your next opportunity awaits, we are hiring a Service Advisor to join our team as we continue to change the industry. We offer competitive pay, employee appreciation events throughout the year and excellent benefits.
Benefits
As a Service Advisor you will be responsible for ensuring an exemplary experience for our service guest by providing a prompt and friendly greeting, listening attentively to their needs, preparing repair orders and maintaining clear and proactive communication throughout the service process. You will act as a crucial liaison between our guests and technician ensuring the customer’s needs are understood and the recommended services are clearly communicated.
We are seeking an experienced Service Advisor with a strong background in highline, particularly German luxury brands. The ideal candidate will have a proven track record in dealership fixed operations.
Responsibilities
Qualifications
Pay $84,400 - $220,300 / year is the expected total annual earnings after factoring in all forms of compensation including hourly pay, commissions, overtime, benefits (vacation and sick), etc. Employees in this position will primarily be paid commissions, but they will also be paid minimum wage for non-sales work and for rest periods. Commissions range from $71,700 to $207,100 per year based on performance.
At Mercedes-Benz of Ontario, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.
We are an Equal Opportunity Employer
We are your Inland Empire's newest Mercedes-Benz Center! Sales and service for new and pre-owned Mercedes-Benz. Driven to Excellence.
We are part of the Fletcher Jones family, which is currently one of the most successful luxury automobile dealer groups in the U.S.A. and has been credited with revolutionizing customer service within the auto industry, treating every patron as a "guest" rather than simply a "customer". This means that whether you're visiting Mercedes-Benz of Ontario or another Fletcher Jones' showroom, you can expect to be treated with the same level of service you receive at your favorite five-star luxury hotel or resort.
Our Preferred Owner Benefits include many amenities such as a complimentary Mercedes-Benz courtesy vehicle and a complimentary hand car wash.
Interested in learning more? Call Mercedes-Benz of Ontario at (909) 212-8400 or, visit us during our regular business hours at 3787 East Guasti Road Ontario, CA 91761.
