Job Description

Help Deliver the Kalahari Experience 

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. 

MEP Manager

Kalahari Resorts & Conventions is seeking a MEP Manager In this role, you’ll be responsible for the daily facilities maintenance operations, training and leadership necessary to achieve stated objectives for resort and convention center maintenance, repairs, costs, guest satisfaction and safety. Assist in maintaining operation and physical appearance of the resort to assure the comfort of guests and quality working conditions for associates. In the absence of the Director, assume the administrative, financial, and operating aspects of the resort for the Facilities Department.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll assist in maintaining operation and physical appearance of the resort, assuring the comfort of guests and quality of working conditions for associates.

The anticipated hire date for this position is late Summer 2026.

Key Responsibilities

• Support the Facilities Director in managing the MEP (Mechanical, Electrical, and Plumbing) team by assisting with staffing, training, scheduling, inventory management, and regulatory compliance.
• Ensure high safety standards, preventative maintenance, and a clean, functional resort environment that meets all state, local, and federal requirements.
• Promote positive guest experience by upholding Kalahari’s service standards, fostering effective interdepartmental communication, maintaining a safe and welcoming environment, and contributing to company goals through leadership, staff development, and active participation in meetings and resort operations.

What We’re Looking For

• Knowledge of HVAC, plumbing, electrical, building, and all facility maintenance and management.
• 2–3 years in a leadership or management role, preferably in a hospitality or resort environment , with the ability to work with and lead other highly skilled technicians, guiding them through HVAC equipment troubleshooting and challenges, as well as responding after hours to emergency events.
• Hands-on experience with preventative maintenance programs, safety compliance, and regulatory requirements (OSHA, EPA, local building codes, energy regulations, and requirements).
• Must be able to develop and maintain strong partnerships with HVAC suppliers and service vendors in order to maintain and operate HVAC equipment at a premium standard.
• Familiarity with resort or large facility operations, including working with cross-functional teams like housekeeping, food and beverage, and front desk.
• Must be able to frequently work in outdoor extreme weather conditions as well as indoor warm/humid environments.

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 

• 401(k) matching, paid time off, and holiday compensation 

• Health, dental, and vision coverage for full-time associates 

• Employee appreciation events, discounts, and perks at all resorts 

• Education assistance programs to help advance your career 

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.