Job Description

Join us at Greene King, the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today, our 39,000-strong team are the guardians of what’s wholly British – the pub experience.

The Menu Change Coordinator plays a key role in facilitating the menu change process, ensuring adherence to governance protocols and supporting both the Marketing and Menu Process teams. Acting as the link between key stakeholders including Food Development, Pricing & Ranging, Purchasing and Food Operations, you'll help drive ownership, accountability and continuous improvement across the menu change process.

Please note this is a 12-month maternity cover position.

As a Menu Change Coordinator, you will support the successful delivery of menu changes across the business, ensuring processes are followed effectively and stakeholders remain aligned throughout the change journey.

As a Menu Change Coordinator, you will…

• Support the Marketing and Menu Process teams in executing menu changes in line with established governance processes.
• Ensure compliance with governance protocols, providing guidance and support to stakeholders where required.
• Encourage ownership and accountability across all stages of the menu change process.
• Identify opportunities for continuous improvement, driving initiatives that enhance process efficiency and effectiveness.
• Maintain accurate records, documentation and reporting throughout the menu change lifecycle.
• Act as the key point of coordination between Marketing and Menu Process teams, ensuring clear communication and alignment.
• Support the resolution and escalation of issues where required to keep projects on track.

Qualifications

What you'll bring…

• Strong organisational skills with the ability to manage multiple tasks and projects simultaneously.
• Excellent attention to detail, ensuring processes are followed accurately and consistently.
• Strong verbal and written communication skills, with the ability to engage and influence a range of stakeholders.
• A proactive approach to problem-solving and continuous improvement.
• The ability to build effective working relationships across cross-functional teams.
• A collaborative mindset with a focus on delivering successful outcomes.
• Strong project management and analytical skills, with the ability to interpret data, identify trends and insights, and use evidence-based recommendations to drive continuous improvement and support decision-making across teams.
• A proactive and results-driven approach, using initiative to identify opportunities, overcome challenges and help drive projects forward while ensuring stakeholders remain aligned and informed.

Additional Information

We’re all about rewarding our team’s hard work, that’s why you'll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones across all of our brands – so you can enjoy your favourite food and drink at a discount.
• Free employee assistance programme – mental health, wellbeing, financial and legal support because you matter.
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend scheme – when someone you recommend joins us, you could earn up to £1,500.
• Stream – access your earned wages before payday for when life happens.
• Retail discounts – receive up to 30% off at Superdrug, exclusive discounts with Three Mobile and many more.