Yum! Brands

Menu & BoH Analyst, Saucy! by KFC

Yum! Brands  •  $89k - $105k/yr  •  Plano, TX (Hybrid)  •  6 days ago
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Job Description

Own end-to-end menu management for Saucy! by publishing and maintaining menus, pricing, offers, and promotions across all ordering channels. Configure and maintain core back-of-house (BoH) systems—including menu mappings and depletion behaviors to protect order integrity and reporting accuracy. Execute new and existing restaurant setup across required systems, support aggregator onboarding and troubleshooting.

Menu Management

  • Manage and publish menus, pricing, offers, and promotions across all ordering channels (POS, Kiosk, Web/App, digital menu boards, and third-party delivery).

  • Gather menu requirements and coordinate timelines with Marketing, Ops, Product, and QA; validate readiness prior to go-live.

  • Execute post-deployment menu validation (store sampling, order-path testing, price/promo checks) and coordinate to identify and resolve launch issues.

  • Maintain change control for menu/price/promo releases (documentation, approvals, testing evidence, and rollback considerations) to reduce incidents and protect order integrity.


BoH System Configuration

  • Configure and maintain BoH systems and tools, including BoH configuration and upkeep.

  • Own menu mapping and depletions behaviors for order integrity and reporting accuracy.

  • Lead, implement, and maintain all BOH needs such as taxes, fees, projection and inventory traits for in-restaurant and digital platforms


Store Setup & Configuration

  • Execute store setup and configuration for new and existing restaurants across required systems; support go-live readiness and stabilization.

  • Manage employee setup and transfers using Yum systems and processes.


Aggregator Setup & Menu/Order Integrity

  • Manage aggregator onboarding and ongoing support; ensure menus and store configurations are aligned and functioning.

  • Monitor and troubleshoot aggregator menu/order issues in partnership with integration teams and vendors.

Cross-Functional Collaboration & Support

  • Participate in project meetings, daily scrums, and planning sessions to represent Menu/BoH readiness and risks.

  • Act as a Menu/BoH subject matter expert, advising teams on system behavior and integration dependencies.

  • Serve as an escalation point for production quality issues in partnership with the customer helpdesk.

  • 2–4+ years of experience in restaurant technology operations, menu/data management, POS/BoH administration, or related multi-unit retail/restaurant environments.
  • Strong working knowledge of menu data concepts (items, modifiers, taxes, pricing, dayparts, channel availability, and promotion logic).
  • Hands-on experience configuring or operating BoH systems and tools is a plus.
  • Experience supporting store openings, store setup/configuration, and stabilizing post-go-live issues (preferred).
  • Ability to troubleshoot cross-system issues spanning configuration, data, devices, and integrations (including third-party delivery aggregators).
  • Proficiency with Microsoft Office (Excel/Word/PowerPoint) and comfortable working in ticketing/work management tools; strong documentation and change control habits.
  • Strong communication skills and ability to work effectively with cross-functional partners and external vendors; high attention to detail, ownership, and follow-through.
  • Knowledge of database structures
  • Bachelor’s degree preferred; equivalent experience considered.

WHAT’S IN IT FOR YOU

  • Work-hard, play-hard: Saucy! by KFC is proud to offer industry-leading benefits to our talent…
    • Hybrid work schedule and year-round flex day Friday
    • Up to 4 weeks of vacation per year plus holidays and time off for volunteering.
  • Competitive Salary + Bonus Eligibility
  • 4 Weeks’ Vacation + Additional PTO
  • 401K with 6% Match
  • Comprehensive Medical, Dental & Vision Benefits
  • Career Growth & Leadership Development
  • Discounts on vehicles, phones, gym memberships, and more!

Salary Range: 89,300 - 105,100 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

Yum! Brands

About Yum! Brands

Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 60,000 restaurants in more than 155 countries and territories under the Company’s concepts – KFC, Taco Bell, Pizza Hut and the Habit Burger Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. The Habit Burger Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more.

What makes Yum! a great place to work? It's our people. As the world's largest restaurant company, we invest in people capability so that our global workforce can make the most of their careers. With ongoing opportunities for personal and professional success, we've built a culture that rewards and recognizes great effort while providing the flexibility that is so important to all of us.

Industry
Food & Beverage
Company Size
5,001-10,000 employees
Headquarters
Louisville, KY
Year Founded
Unknown
Website
yum.com
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