Healthcare Australia

Mental Health Team Lead VCC

Healthcare Australia  •  Melbourne, AU (Hybrid)  •  3 days ago
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Job Description

Company Description

Looking for a rewarding Mental Health leadership role where you can make an impact while working in a Monday–Friday, office-based telehealth environment?

Join Healthcare Australia (HCA) as a Mental Health Team Leader – Virtual Care Centre (VCC) and use your clinical and leadership experience to support the delivery of high-quality mental health care through virtual services.

We’re looking for an experienced Mental Health Team Leader to lead, support and mentor our VCC nursing team. This role combines clinical leadership, mental health expertise and telehealth, with hybrid flexibility – 3 days in the office and 2 days working from home.

Job Description

As the Mental Health RN Team Leader , you will provide clinical and operational leadership to the VCC Mental Health team, ensuring high standards of clinical practice and positive client outcomes.

You will oversee mental health intake, assessment, triage, risk management, care coordination and referral processes, while supporting the team with complex clinical presentations and escalation pathways.

You will also play a key role in staff supervision, professional development, clinical governance and continuous improvement across the service.

Monday - Friday | 9:00am - 5:00pm

Day to day!

  • Provide clinical leadership, supervision and support to the VCC Mental Health team.
  • Oversee mental health intake, assessment, triage, risk assessment and referral processes.
  • Provide clinical consultation and support for complex mental health presentations and risk escalation.
  • Lead clinical reviews, case conferences, supervision and professional development activities.
  • Build strong relationships with multidisciplinary teams and external stakeholders.
  • Contribute to clinical governance, policy development and continuous improvement initiatives.
  • Promote evidence-based, culturally responsive and person-centred mental health care.

Lets talk about you!

You will have current AHPRA registration as a Registered Nurse (Division 1) and meet one of the following experience/qualification requirements:

  • A minimum of 7 years’ relevant clinical experience, including significant Mental Health experience; OR
  • A minimum of 5 years’ relevant clinical experience, including significant Mental Health experience, together with a relevant postgraduate qualification in Mental Health Nursing or a related discipline.
  • You will also have strong Team Leader experience, including leading, supervising and mentoring clinical teams, with experience in mental health intake, triage, crisis intervention or care coordination. Experience in virtual care or telehealth is desirable.

Why you’ll love this role:

  • Join a well-respected Australian healthcare organisation with 1,000+ clinicians across medical, nursing, and allied health
  • Monday to Friday role – no weekends
  • Office-based role with hybrid flexibility – 3 days in the office and 2 days working from home
  • Work within a highly supportive multidisciplinary team that genuinely values nursing expertise
  • Access ongoing training, clinical supervision, and career development opportunities
  • Paid birthday leave 🎉
  • Salary packaging & novated leasing via Smartgroup

If you have any questions or further assistance about the role, please contact Renata Lage on renata.lage@primaryhsa.com.au

Veterans are encouraged to apply. At HCA we are committed to embracing diversity and committed to providing a safe working environment. 

Healthcare Australia

About Healthcare Australia

Healthcare Australia (HCA) is Australia’s largest diversified healthcare provider, operating nationwide across all sectors of health including primary health care, and acute care. We connect healthcare professionals, organisations, and people to provide end-to-end healthcare solutions. By filling the healthcare skills gap, we ensure Australians always have the support they need—making us Australia's #1 healthcare solutions provider.

We're highly experienced:

With over 50 years of experience connecting healthcare workforce with those needing support and care, we understand what works. The Healthcare Australia Group delivers quality, efficient, and flexible solutions nationwide with confidence.

We're dynamic:

HCA is known for our quick reflexes and it’s how we’re able to support Private, Public, Federal, State, and Territory Government and Health Departments. As a leading healthcare solutions provider, we're always ready to respond to urgent needs from customers, employees, or patients. Being active and responsive is fundamental to our identity.

We're human:

We're a team of over 15,000 passionate and committed healthcare workers and clinicians improving the health of our community. While embracing innovation through technology, we remain people-focused. We value human relationships and strive to make meaningful differences in lives across Australia.

We’re prepared:

Our years of experience have helped us develop comprehensive compliance frameworks and governance protocols—a key reason why leading private and public healthcare facilities choose us as their preferred provider.

Our compliance framework supports HCA health professionals in delivering safe, compliant care, ensuring our clients receive fully credentialed staff who are fit for purpose.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Melbourne, AU
Year Founded
Unknown
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