Service Manager – Mental Health Supported Living
Location: Preston
Salary: 42k plus up to 4k in annual bonus
Full-Time, Permanent
Are you an experienced leader within Adult Social Care or Mental Health Supported Living, looking for your next challenge?
Due to an internal promotion, we are looking for a passionate and motivated Service Manager to lead our Mental Health Supported Living services, supporting adults with complex mental health needs to live independently, safely and with dignity within their communities.
This is an exciting opportunity to join a growing organisation where you can genuinely influence service quality, staff development and positive outcomes for the people we support.
As Service Manager, you will oversee the day-to-day running of our supported living service, Holland House, located in Preston, ensuring the delivery of high-quality, person-centred and recovery-focused support.
You will lead and inspire staff teams, drive compliance and service improvement and work closely with external professionals, commissioners and stakeholders to ensure services remain safe, effective, caring, responsive and well-led.
This role is ideal for someone passionate about mental health recovery, quality care and developing high-performing teams.
✔ Leading and managing Mental Health Supported Living services
✔ Driving high standards of care, compliance and service quality
✔ Supporting and developing staff teams through coaching and leadership
✔ Managing safeguarding, incidents, audits and service improvement plans
✔ Ensuring compliance with CQC regulations and organisational standards
✔ Promoting independence, recovery and positive outcomes for the people we support
✔ Building positive relationships with professionals, families and external agencies
✔ Managing staffing, rotas, budgets and operational performance
We are looking for someone who has:
Previous management experience within Adult Social Care or Mental Health Supported Living
Strong knowledge of CQC regulations and compliance
Experience leading and motivating teams
A passion for person-centred and recovery-focused support
Excellent communication, organisational and leadership skills
Experience managing safeguarding and complex situations confidently
Level 5 Leadership & Management qualification (or willingness to work towards)
✨ Opportunity to shape and improve services
✨ Supportive senior leadership team
✨ Career progression and development opportunities
✨ Ongoing training and professional development
✨ Meaningful and rewarding work that changes lives
✨ Competitive salary and benefits package
You will be a compassionate, proactive and resilient leader who thrives in a fast-paced environment and is committed to delivering outstanding support for people with mental health needs.
You’ll lead by example, inspire your team and drive continuous improvement across services.
Northern Healthcare is a specialist provider of enhanced supported living services. Our multi-disciplinary teams care for people who may need day-to-day support due to their mental health, learning disability or brain injury.
Established in 2013 with the opening of our first supported residential service, we have expanded across the UK and now have over 15 enhanced supported living facilities. We are privileged to be able to support our residents and we are dedicated to growing our reach across the UK, improving our residents’ quality of life and delivering the highest quality of care.
We work in partnership with external practitioners and community care teams to ensure robust risk management, and ultimately the best possible outcomes for all our residents.
Our aims are always as unique as each individual we support. We pride ourselves on our clinically led, recovery focused model, which provides individuals with access to high-quality nursing, occupational and psychological therapies, as well as dedicated 24-hour support. We develop care plans alongside our residents; their personal goals and aspirations are always at the heart of everything we do.
