The Royal Children's Hospital

Mental Health Support Worker (NDIS)

The Royal Children's Hospital  •  $90k - $91k/yr  •  Adelaide, AU (Onsite)  •  3 hours ago
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Job Description

Mental Health Support Worker (NDIS)

Casual Opportunities | SCHADS Level 2

Metropolitan Adelaide (All Regions)

About the Role

At Skylight, our Support Workers play a meaningful role in walking alongside participants on their mental health recovery journey. You'll be part of a team that values connection, independence and supporting people to live a life that feels meaningful to them. We work within recovery-oriented, trauma-informed and person-centred frameworks, supporting participants with a range of mental health needs.

You will support participants to:

  • Build confidence and independence
  • Re-engage with their community and daily life
  • Navigate challenges impacting their mental health
  • Work towards goals that are meaningful to them

Supports are delivered in the community and, at times, in participants' homes, depending on individual goals and needs. No two days are the same and support activities may include:

  • Attending appointments or community-based activities
  • Supporting individuals to establish structure and routine
  • Facilitating social connection and community engagement
  • Assisting with everyday tasks (e.g. shopping, planning, appointments)
  • Encouraging skill-building, decision-making and independence

This role can be highly rewarding, but it also comes with challenges.

At times, you may:

  • Support participants experiencing low motivation, anxiety or emotional distress
  • Experience last-minute cancellations or difficulty engaging participants
  • Need to sit with uncertainty and avoid "fixing" situations for people
  • Work at a slower pace, where progress can take time and looks different for everyone

If you value connection, empathy and making a genuine difference in someone's life, this work can be incredibly meaningful.

About You

You'll be someone who:

  • Builds genuine, respectful connections with a wide range of people
  • Is comfortable supporting individuals experiencing mental health challenges and distress
  • Stays calm and patient and can maintain professional boundaries when situations become challenging
  • Understands the importance of choice, dignity and autonomy
  • Uses emotional intelligence, self-awareness and reflection in their work

You may have experience in:

  • Mental health or community services
  • Youth work, peer work or lived experience roles
  • Customer-facing or people-focused roles

What matters most is your ability to connect, engage and support people to build their independence and work towards their NDIS goals.

Requirements

  • Minimum Certificate III in individual support, disability, mental health, community services or relevant work or lived experience.
  • Understanding of mental health and psychosocial disability
  • Availability across weekdays and weekends, with flexibility for short-notice supports
  • Willingness to travel across metropolitan Adelaide
  • Smartphone with internet access
  • Current SA Driver's Licence and reliable vehicle
  • Current DHS Working With Children Check and DHS NDIS Worker Screening Check

Why Join Skylight

If this sounds like the right fit for you, here's what you can expect as part of the Skylight team.

At Skylight, we recognise that supporting others starts with supporting our staff. We are committed to creating a safe, reflective and supportive environment for our Support Workers.

We offer:

  • 1:1 supervision to support your growth and practice
  • Peer supervision opportunities to connect, reflect and learn from others
  • Ongoing internal training and development
  • Access to debriefing and practice guidance when managing complex situations
  • A supportive, values-driven team culture
  • Flexible working arrangements

Skylight places a strong focus on staff wellbeing, reflective practice and professional development. Whether you're experienced or new to mental health support, you'll be encouraged and supported to build confidence and capability in the role.

How to Apply

Apply via Seek (preferred) or email recruitment@skylight.org.au

Skylight Mental Health is committed to promoting a diverse and inclusive workforce including people from all genders, ages, sexualities, cultures, and backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people and people with mental health lived experience.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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