Job Description

Location: Plymouth Support Service
Salary: £24,544.91
Contract: Permanent, 35 hours per week
DBS: Enhanced DBS with Adult Workforce check required
At Rethink Mental Illness, we believe everyone deserves the opportunity to live a fulfilling and independent life. We're looking for a passionate and motivated Mental Health Recovery Worker to join our Plymouth Support Service and help people affected by severe mental illness build confidence, develop life skills and reconnect with their communities.
This isn't just a support role. It's an opportunity to make a genuine difference every day.
You'll work one-to-one with individuals across Plymouth, helping them achieve meaningful goals, discover new interests, access education, volunteering or employment opportunities, and build the social connections that are vital for long-term recovery.
What you'll be doing
As a Mental Health Recovery Worker, you'll provide person-centred, recovery-focused support to people living with mental illness. No two days will be the same.
You'll:
• Support people to increase their independence and achieve their personal goals.
• Help individuals connect with community groups, activities, education, volunteering and employment opportunities.
• Develop and review support plans and risk assessments.
• Provide practical guidance around daily living skills and mental wellbeing.
• Accompany and support people to attend appointments when needed.
• Work collaboratively with health professionals, partner agencies and community organisations.
• Maintain accurate records and contribute to service reporting and outcomes monitoring.
• Champion choice, independence and recovery at every stage of a person's journey.
What we're looking for
We're interested in people who are compassionate, resilient and motivated to support others.
You'll ideally have:
• Experience supporting people with mental ill health, or experience within a health, social care or support setting (paid or voluntary).
• Knowledge and understanding of recovery-focused practice.
• The ability to assess needs, identify risks and develop effective support plans.
• A QCF Diploma/NVQ Level 3 in Care, Certificate in Community Mental Healthcare, or equivalent qualification (or be working towards one).
• Excellent communication skills and the ability to build trusting professional relationships.
If you're passionate about supporting people to regain confidence, build independence and create meaningful lives within their communities, we'd love to hear from you.
Apply today and help us create hope, opportunity and recovery for people living with mental illness.

Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
• Inclusive Culture: Join staff networks that champion diversity and inclusion.
• Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
• Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
• Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
• Learning & Development: Grow your career with structured onboarding and training opportunities.
• Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
• Referral Bonus: Earn up to £300 for introducing someone to our team.

Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.