Job Description

Do Work That Matters. In a Culture That Means It.

Be part of a team that values connection, accountability, and real impact.

Why Access?

Because how we work matters just as much as what we do. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support.

You’ll be part of a team that is:

• Clear about expectations
• Supportive and accountable
• Focused on outcomes that matter to people.

And committed to helping people live the healthiest and fullest lives possible – while making sure out staff can do the same.

Location: Middletown, NY

Hours: M-F 8:30 am - 5:00 pm

Pay: $67,000 annually

OVERVIEW OF PRIMARY RESPONSIBILITES:

The Recovery Coordinator is responsible for many operational aspects of the Transitional Living Services (TLS) apartment treatment program.

PRIMARY FUNCTIONS:

• Ensures services meet State licensing standards and contract obligations, level of service and treatment model standards.
• Ensures that the program and all personnel represent the standard of care in a highly professional manner.
• Ensures that all program staff are adequately skilled and motivated to implement a comprehensive treatment program.
• Participates in the interviewing of potential new staff
• Performs ongoing evaluation of staff performance and corrective action as required

In this position, the Recovery Coordinator will also have the following major responsibilities:

• Observe all agency protocols.
• Oversee hiring, training and supervision of Transitional Living Counselors (TLC’s).
• Provide timely and effective performance feedback, evaluation, motivation and direction to staff, contractors and direct treatment providers.
• Ensures overall program service implementation.
• Ensure that staff complete all assigned duties and maintain adequate and timely records. Ensures that data is provided to support staff on admission/discharge of clients in order to maintain census and facilitate billing.
• Provide direction and consultation in service planning
• Review and identify qualifying services for monthly billing.
• Secures apartments, working with OMH, landlords, administration and agency finance personnel to ensure that leases are maintained and/or month to month rentals meet regulatory standards.
• Reviews assigned programs to ensure compliance with State licensing, and contract standards of regulating/accrediting bodies.
• Conducts referral/placement, staff meetings, communicates with staff on an ongoing basis.
• Keeps client’s information confidential.
• Responsible for timely completion of assignments and adapts to changing workloads to include work in evenings, weekends and holidays as needed.
• Supervise, facilitate and participate, as needed, in the assessment and admission process.
• Supervises and monitors delivery of restorative services to clients
• Monitors program: observes/evaluates apartments, buildings, grounds, staff, program supplies and vehicles, etc.
• Intervenes in crisis situations as needed (assisting with a combative client, potential suicide attempts, etc.)
• Develops protocols and procedures for assigned programs; facilitates programmatic/operational guidelines for program and staff.
• Serves on internal and external committees.
• Evaluates use of resources; provides feedback to administration re: budget development.
• Participates and assists in pre-service and in-service training.
• Participates in on-call rotation.
• Supportive of the program philosophy, goals, and objectives.
• Practices within the highest ethics and standards of their identified profession and OMH.
• Develop and maintain effective working relationships between law enforcement officials, judicial officials, legal resources, medical professionals and other community resources.

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:

• Assignments may be determined at a future date

QUALIFICATIONS AND ATTRIBUTES:

• Effectively communicates with others verbally, in writing and using electronic means.
• Possess excellent interpersonal skills, as well as, organizational and planning skills
• Ability to function as a member of a multidisciplinary team
• Possess sensitivity to the service population’s cultural and socio-economic characteristics
• Ability to organize, multitask and prioritize duties and responsibilities efficiently
• Ability to work independently
• Computer literacy
• Must maintain current license/certification/training as applicable
• Possess a valid driver’s license, work eligibility status and have an excellent driving record
• The ability to work effectively within the guiding vision, mission, values and behaviors of Access: Supports for Living, Inc.

EDUCATION AND EXPERIENCE

• Bachelors Degree required at minimum in relevant field.
• 5 years of supervisor experience working in a similar environment

PHYSICAL CHARACTERISTICS:

These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

• Must be capable to sit or stand in front of a computer for long-periods of time
• Able to work in open space floor plan
• Must be capable to move throughout work day (and follow individuals throughout the community)
• Work alongside co-workers within 3 feet
• Must be able to move in tight spaces

An Equal Opportunity Employer, including disability and Veterans