Job Description

The Clinical Coordinator is responsible for the day-to-day functioning of their designated clinical and/or treatment program, as well as providing direct services as necessary. Duties include supervising program staff and ensuring that services are provided according to best practice standards that promote client recovery.

Schedule: Full Time

Salary: $67,000/year

Location: Upper Darby, PA

Job Functions:

• Demonstrate knowledge of the organization and management of recovery principles, cultural competency principles, and clinical and/or treatment services for behavioral health clients
• Provide direct supervision to program staff, individually and group-based, on a regular basis
• Maintain 24-hour availability to program staff and management for emergency consultation
• Provide backup supervisory support to other programs, as needed
• Provide direct service to clients as needed
• Ensure all program services are compliant with recovery and cultural competency principles
• Collect outcome data and assess the efficacy of program services
• Provide direct supervisor and the corporate office with a preliminary response to client complaints/grievances
• Conduct continual evaluation of the program and develop strategies to implement performance improvement activities as indicated
• Conduct regular program staff meetings to meet the administrative needs of the program
• Ensure that sufficient in-service training is provided to all program staff, consistent with program and individual staff needs
• Maintain program in full compliance with all applicable licensing standards, contractual requirements, and all agency policies
• Assist supervisor in evaluating program effectiveness and developing an annual program plan
• Maintain documentation of program compliance with Performance Improvement indicators, census, and other utilization data
• Stay knowledgeable of all laws, regulations, contractual requirements, and agency policies and procedures governing the operation of their program and standards and ethical principles of the best practice of the behavioral healthcare relevant to their program
• Maintain professional relationships with clients, payers, and community support service representatives and agencies.
• Participate in interagency meetings and represent the agency in an effective and professional manner
• Develop formal proposals to meet developing and ongoing program needs
• Ensure program operating costs are within budget and monitor program spending and unnecessary costs

Minimum Requirements:

Education: Master’s Degree in a clinical behavioral health discipline

Experience: Three years of post-degree experience in the behavioral health field, with one year of increasing supervisory responsibility

Licensure/Certifications: License preferred. LPC OR LCSW

Note:At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

Why You’ll Love Working Here:

• Medical insurance plans
• Employer-paid Life Insurance + AD&D
• Employer-provided Long-Term Disability coverage for financial protection
• 403(b) retirement plan with employer match
• 10 paid holidays + generous PTO
• Growth pathways, strong clinical support, and collaborative culture
• Tuition Reimbursement options
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers

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