Job Description

Why work for CMHA York Region?

We deliver quality mental health and addictions services that promote recovery and health, and end stigma.

Our Values:

• Responsive to the needs of our clients, their families, and our communities
• Respectful in how we meet the needs of our clients and staff in each interaction
• Committed to delivering the highest quality of care, every time
• Innovative in our approach to meeting our clients’ and communities’ needs
• Inclusive in how we work and serve our clients

Team Values:

• We create belonging
• We build better
• We deliver

We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:

• • HOOPP (Healthcare of Ontario Pension Plan)

Learn more about us by visiting: https://cmha-yr.on.ca/careers/

1 Contract, Part-time position: 14 hours per week, evenings may be required

Reason for opening: An existing vacancy

Closing Date: September 3, 2026

Hourly Rate: $31.01 per hour

Location The Mental Health Intake Specialist role works out of our Vaughan Office ( 8271 Keele Street, Vaughan ON L4K1Z1) Travel to other offices may be required.

• The Mental Health Intake Specialist is responsible for a combination of the following functions: administering assessments (Clinical Intake, Triage Assessment and CITA), triaging clients to appropriate services, providing service navigation, and providing interim support to clients.
• The Mental Health Intake Specialist will provide these functions in alignment with the clinical guidelines of the Ontario Structured Psychotherapy (OSP) program.
• The client population includes those with mild to moderate depression, anxiety and anxiety-related conditions.
• This role is Hybrid. At this time, clinicians are working from our Vaughan office 1-day/week. This may change over time.

Education, Requirements, and Certifications

• Advanced fluency (written, verbal and reading) in English, Cantonese and Mandarin is a requirement
• Registered Social Worker or Social Service Worker, with a related social service worker diploma or Bachelor of Social Work.
• Full Member (not in qualifying stage) in good standing of the Ontario College of Social Workers and Social Service Workers (OCSWSSW)

Prior Work Experience

• Two or more years of experience fulfilling the duties of a Social Worker or Social Service Worker in a mental health setting is required.
• Two or more years' experience in conducting psychiatric/mental health intake assessments (psychiatric/mental health assessment, gathering relevant information, and triaging), with focus in mood and anxiety disorders, preferred.

Skills and Qualities:

• Excellent health assessment skills, sound clinical judgment, and diagnostic skills.
• Strong assessment skills to deliver and interpret symptom and outcome measures.
• Results-oriented work ethic and ability to work independently and undertake tasks needed to accomplish work objectives and to deliver quality, consistent, and timely results
• Demonstrated analytical, interpersonal, time management, and organizational skills
• Proven written and verbal communication skills
• Proven ability to adapt readily to change
• Models and promotes the core ethical practice, and organization’s values, and reflects an optimistic attitude
• Proficiency in French/English language skills is considered an asset
• Familiarity with Microsoft Office365 applications (Word, Outlook, etc.)
• Experience with scheduling and electronic medical record keeping using a clinical management system is an asset

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.

Application Procedures:

If you are interested in this opportunity, click on the “ Apply Now” button above and proceed to upload your cover letter and resume.

Complete the application form and submit the following:

1. Cover letter with 300 words or less and tell us why you would want this role and why you should be considered for the position (PDF or Word)
2. Resume (PDF or Word)

CMHA-YRSS supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome all applicants including persons with lived experience, women, Indigenous people, people with disabilities, members of the 2SLGBTQ+, visible minority and immigrant communities to apply.

While we thank all candidates for their interest, only those selected for an interview will be contacted.