Job Description

Job Title: Mental Health / Behavioral Health Medical Biller and Coder (Billing & Coding Support)

Position type: Full-Time

Work hours: 12:00 PM – 7:00 PM EDT

Work days: Monday – Friday

Salary: $5 - $6 per hour depending on experience

Job code: RW-RenaissanceBiller

Workplace: Remote

Preferred Candidate Location: Philippines

Scope of Work/Responsibilities

The company is seeking a highly detail-oriented and experienced Mental Health / Behavioral Health Medical Biller and Coder (Billing & Coding Support) with a strong background in medical billing, CPT/ICD-10 coding, and behavioral health operations. This role is critical in ensuring accurate and timely claim submissions while supporting administrative and front-office operations.

The ideal candidate is proactive, organized, and capable of meeting strict billing turnaround deadlines in a fast-paced behavioral health environment.

Medical Billing & Coding

• Clear billing queues in AdvancedMD
• Handle reconciliations and billing follow-ups
• Process claims through the Availity RCM system
• Ensure accurate CPT and ICD-10 coding
• Submit claims within strict 24–36 hour turnaround deadlines
• Monitor and reduce claim denials
• Run billing and financial reports using AdvancedMD and Excel

Administrative & Reception Support

• Perform insurance verification through AdvancedMD and Ohio Medicaid Provider Network Management tools.
• Handle general back-office administrative tasks
• Support communication through email, phone calls, messaging apps/CRM systems (Slack, Salesforce, WhatsApp, Skype), and video conferencing tools (Zoom, Google Meet).

Ideal Candidate

The ideal candidate is dependable, proactive, detail-oriented, and experienced in behavioral health billing workflows. Since claims often arrive later in the day, candidates comfortable working evening shifts are highly preferred.

If you have a strong behavioral health billing background and thrive in a fast-paced environment, we’d love to hear from you!

Requirements

Experience requirements

• Experience in Behavioral Health / Mental Health
• Strong knowledge of CPT and ICD-10 coding
• Proficiency in AdvancedMD
• Experience using Availity
• Strong attention to detail and accuracy
• Ability to meet tight deadlines and work independently
• Excellent communication and organizational skills

Preferred

• Experience with multiple billing systems
• Proficiency in Microsoft Office, especially Excel
• Flexible with evening schedules

Basic requirements

• Must be proficient in speaking and writing English very clearly
• Must have relevant work experience
• Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
• Must be available for video meetings with your camera on (when needed)

Technical requirements

• Device: Reliable laptop or desktop computer.
• Internet: High-speed connection (minimum 10 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam for virtual meetings.
• Workspace: Quiet, professional environment.

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.