The Royal Children's Hospital

Mental Health Assistant

The Royal Children's Hospital  •  $38.65 - $40.62/hr  •  Australian Capital Territory, AU (Onsite)  •  1 month ago
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Job Description

The Role

Marymead CatholicCare, in partnership with ACT Child & Adolescent Mental Health Services (CAMHS), delivers the STEPS program. STEPS is a 24-hour residential service supporting up to five young people aged 13–18 who are experiencing moderate to severe mental health challenges.

The program operates as a step up/step down model within a case management framework, supporting young people to identify and work towards their recovery goals alongside their CAMHS clinician and broader support network, including family. STEPS provides services to young people across the ACT.

STEPS operates on a structured 24/7 roster and is currently seeking applicants for permanent part-time positions. A minimum of 10 hours per week is available, with applicants required to be flexible across all shift types:

  • Day shift: 6:30am – 4:30pm
  • Support shift: 3:30pm – 8:30pm
  • Sleepover shift: 4:30pm – 11:00pm (sleepover 11:00pm – 7:00am)
  • Awake shift: 8:30pm – 6:30am

As a Mental Health Service Assistant, you will provide practical and therapeutic support to young people in their day-to-day lives. This includes assisting residents to access community, social, and recreational activities; supporting self-care and domestic tasks; providing transport; and facilitating both group and individual skill development. You will play a key role in building social skills and supporting young people to develop independence and daily living capabilities.

Working with young people experiencing mental distress, this role requires strong time management, administration, and communication skills, along with the ability to work both independently and as part of a specialist youth mental health team.

About Us

Marymead CatholicCare Canberra & Goulburn is the social services agency of the Catholic Archdiocese of Canberra and Goulburn. We are committed to strengthening individuals, families, and communities through inclusive, collaborative, and relationship-focused services. Our work is guided by our values of Respect, Integrity, Excellence, Care & Compassion, and Inclusivity.

Why Join Us?

Join a values-driven organisation where you can make a meaningful impact in the community.

We offer:

  • Salary packaging benefits
  • Free on-site parking
  • Ongoing professional development
  • A supportive, family-friendly work environment
  • Certified Great Place to Work

About You

You are compassionate, reliable, and committed to supporting young people to achieve their goals.

You will be comfortable maintaining accurate records, contributing to reporting and KPIs, and collaborating with internal and external stakeholders to support positive outcomes for young people.

You bring:

  • A minimum Cert IV in Mental Health (or higher)
  • Experience working with young people experiencing moderate to severe mental health challenges, ideally in a residential setting
  • Strong communication, time management, and administration skills
  • The ability to respond effectively in crisis situations
  • An understanding of recovery-oriented practice and trauma-informed care
  • Sound knowledge of WHS, privacy, and mandatory reporting requirements

You will also require a current Working with Vulnerable People Card, Police Check, and Driver’s Licence.

How to Apply

  • Submit an updated resume
  • Provide a cover letter (maximum 2 pages) addressing the above criteria

Applications that do not meet these requirements will not be considered.

Closing Date: 29 April 2026

Marymead CatholicCare is committed to child safety and has zero tolerance for child abuse. We are an equal opportunity employer and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people who identify as LGBTIQ+, and those from culturally and linguistically diverse backgrounds.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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