Job Description

Notice

NOW ACCEPTING LATE INTERNAL APPLICATIONS: Please note that the internal competition for this position is now closed, however we are still accepting late applications from qualified internal candidates. Should you choose to apply, your application will only be considered after on-time internal applicants have been considered.

Works within a client and family centred care model in accordance with the vision and values of the organization to provide support services to clients who have mental health and drug and alcohol misuse/addiction issues. Monitors clients, documents and provides verbal reports on observations in accordance with standard procedures or specific direction, facilitates the use of community services and resources and proves information on community services, and liaises and coordinates services with mental health, addictions, and medical professionals. Plans, organizes, facilitates and co-leads groups as required, participates in the process of case planning, assists clients with the activities of daily living including maintaining personal hygiene and appearance, safety, shopping, budgeting, and escorts clients to appointments. Participates in team meetings and corporate initiatives, engages in on going team planning and quality improvement activities, maintains a safe and clean environment for clients and team, and performs a variety of clerical duties as required. QUALIFICATIONS:Education & Experience Certificate from a recognized Health Care Worker educational program such as Community Health Worker Program, plus two (2) years’ relevant experience, or an equivalent combination of education, training and experience.Valid BC Driver’s License may be required as local area travel may require the use of a vehicle, and will be noted on the posting.Knowledge & AbilitiesKnowledge of community, social and health resources.Knowledge of substance misuse and of problems encountered by chemically dependant individuals; basic understanding of behavior management.Knowledge of mental health issues and treatment.Ability to demonstrate and assist client with activities of daily living.Ability to establish and maintain rapport with clients.Ability to observe and recognize changes in clients.Ability to deal effectively with conflict situations, manage aggressive behaviour, and use non-violent crisis intervention and behavioural management techniques.Ability to work independently and in cooperation with others.Ability to communicate effectively, both verbally and in writing.Ability to organize, prioritize and meet deadlines.Ability to establish/maintain satisfactory work relationships with the public and other employees, to deal tactfully and effectively with co-workers, public and staff from other agencies, to maintain confidentiality and to communicate effectively, both verbally and in writing.Ability to work with a culturally diverse population. Basic computer literacy to operate a computerized client care information system.Physical ability to carry out the duties of the position.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.