UNIQLO

Menlo - Retail Supervisor in Training

UNIQLO  •  $19.50/hr  •  United States (Onsite)  •  4 months ago
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Job Description

Starting salary : $19.50 / hour

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

Reporting to the Store Manager, the Supervisor-In-Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department or zone exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Key Responsibilities:

* Motivates their team to meet and exceed sales goals
* Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
* Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
* Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
* Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
* Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
* Assists management to identify issues in the store
* Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
* Follows all company policy and procedures & notifies management of any infractions
* Assists with special projects as assigned by management

Benefits:

Full-Time, hourly position: The Company provides:

  • Medical, Dental, Vision, Life & ADD, Short and Long Term Disability

  • Flexible spending and commuter benefits accounts

  • 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;

  • 8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays

  • 401K (with employer matching);

  • We offer competitive compensation for sales associates starting at $19.50 along with a clear path to promotion opportunities every 3 months based on individual performance!

  • Career advancement opportunities for driven team members who consistently deliver strong results.

Full-Time Availability Requirements:

  • Maintain open availability at least five (5) days per week, averaging 32 hours or more per week based on business seasonality

  • Have no more than two (2) days off in the same Monday-Sunday workweek.

  • Limit scheduling restrictions to no more than three (3) days per week
    ▪ Only one (1) restriction permitted Friday-Sunday.
    ▪ At least one (1) restriction must be time-based (e.g., “not available before 3:00 p.m.”)

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

UNIQLO

About UNIQLO

About UNIQLO LifeWear

Apparel that comes from the Japanese values of simplicity, quality, and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives.

About UNIQLO and Fast Retailing

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. With global sales of approximately 2.77 trillion yen for the 2023 fiscal year ending August 31, 2023 (US $18.92 billion, calculated in yen using the end of August 2023 rate of $1 = 146.2 yen), Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer.

UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,400 UNIQLO stores across the world, including Japan, Asia, Europe, and North America. The total number of stores across Fast Retailing's brands is now close to 3,600.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Tokyo, JP
Year Founded
1984
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