Job Description

Memory Care- Resident Care Coordinator

POSITION SUMMARY

The Resident Care Coordinator (RCC) helps create a joyful and vibrant community by participating in the orientation and training of staff as assigned by community leadership and serving as a mentor and resource to team members.

ESSENTIAL JOB FUNCTIONS

• Makes and keeps care staff schedule updated as well as finds coverage to fill PTO requests. Reviews assignments with management team.
• Acts as on-call staff and fills in shifts when requested by the Director of Nursing Services.
• Reads staff communication records and maintains familiarity with resident records as required.
• Assists residents with activities of daily living, assistance with medications, treatments and other care while encouraging self-care and independence.
• Provides resident services as indicated on the resident’s assessment and service plan. This includes bathing, grooming, medication, and providing assistance or administrative duties related to daily activities/living.
• Observes problems, concerns, issues with employees and/or residents and communicates them appropriately to Director of Nursing Services.
• Records resident information as required.
• Assists with the orientation of new staff members to job responsibilities. Acts as a lead/trainer for care staff.
• Monitors for receipt of physician orders on a daily basis. Follows up with physicians on orders not returned.
• Demonstrates knowledge of and adheres to procedures for fire, life safety, disaster, security work, and other emergency procedures.
• Notifies physician, nurse and / or designated agent(s) of resident status/change as appropriate.
• Coordinates care with outside agencies.
• Participates in service plan meetings with residents and families.
• Ensures all medications are placed in a timely manner to residents do not run out of medications.
• Ensures all doctor’s orders have been transcribed correctly in the MAR (Medication Assistance Record) and ensures all orders have been signed off by the Medication Aide.
• Completes monthly MAR reviews and follows up on any discrepancies.
• Attends and participates in required meetings and trainings. Stays current on system assigned tasks and duties.
• Performs other tasks/duties as assigned.
• Weekend availability required.

EXPERIENCE, QUALIFICATIONS & SKILLS

• LPN, CNA, or HCA license
• Previous experience in Assisted Living
• A high school diploma or equivalent.
• Ability to read, write, speak and understand English.
• Meets all mandatory health and training requirements per State regulation.
• Maintains a current First Aid and CPR certification.
• Pass a criminal background and fingerprint check.
• Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
• Has compassion and a special interest in working with the senior population.
• Ability to work a flexible schedule, including weekends, holidays and overtime, to meet the requirements of the position.
• Ability to relate positively and communicate appropriately with residents, families, community members, volunteers and other employees.
• Ability to creatively problem-solve in resident care
• Maintains clean, neat, comfortable, safe environment for residents, staff, and visitors.
• Ability to work independently (with minimum supervision)
• Maintains current Food Handlers Card.

PHYSICAL DEMANDS

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hand to finger, handle, or feel, and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move residents. Lifting 25-50 pounds occasionally. Reaching below shoulder height frequently. Kneel; stoop and squat are required occasionally. Standing long periods of time.

WHAT WE OFFER

• Competitive Compensation Program - Actual pay rate will be calculated based on relevant years of experience and education/certification requirements.
• Health Care
• Medical, Dental and Vision plans
• Savings and Spending accounts to set money aside tax-free for health care and dependent care expenses. HSA account includes employer contribution.
• Extra Benefits
• Sick time accrues at 0.025 hours for every hour worked, available for use after 90-days
• Paid time off 0.0329 hours PTO accrued for every hour worked, available for use after 90-days
• Floating Holiday: 0.04 hours accrued for every hour worked, up to 56 hours annually to be taken on the days most important to you, eligible upon hire
• Time worked on the following holidays is paid at 1.5 times your normal hourly pay: New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day and Christmas
• Up to 3 days Bereavement Leave
• Employer Paid Life Insurance
• Traditional and Roth 401(k) after 12 months and 1000 hours worked, semi-annual enrollment, with annual employer discretionary contribution
• Employee Assistance Program
• Cascadia Assistance Fund to provide financial help with hardships or continuing education