Would you like to join Europe’s leading premium health and wellness group?
Our team members are the ambassadors of our business and we are on the lookout for a passionate Member Support Advisor - Glasgow to join our team!
Your role will effectively handle our member queries and requests received into the Member Support team via all contact channels including Chat, Telephone and Email. You will then process these membership queries in a timely, accurate and efficient manner and actively engage with our members to give the best possible quality and service.
Based at a hub within our Glasgow West End David Lloyd Club, you will work as part of a team focused on providing outstanding service and support to our members. This role is based in one of our Membership Hubs, with working hours of either 9:00–17:00 or 10:00–18:00, offering a consistent and structured working pattern.
*This role is located at our Glasgow membership hub*
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential
Our perks:
About you:
Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!
Membership UK
David Lloyd Clubs helps members to live life better with a focus on physical and mental wellbeing and a sense of belonging. We are Europe’s largest health and fitness group operating 133 clubs - 103 clubs in the UK and a further 30 clubs across mainland Europe, comprising three brands David Lloyd Clubs, Harbour Clubs and David Lloyd Meridian Spa and Fitness in Germany.
We continually innovate to offer the best products and services for families and individuals in welcoming surroundings including state-of-the-art gyms, heated indoor and outdoor pools, top-class racquet facilities, well-equipped group exercise studios, luxurious spas, kids club facilities and crèches. Our Clubrooms offer a place to spend time with friends and family or enjoy a bite to eat, our clubs also feature large and inviting spaces to work, relax and socialise.
Our 730,000+ members and over 10,000 team members make a positive impact on the communities and environment in which we operate. We have an expert health and fitness team of over 2000 and more than 680 tennis professionals work with us.
David Lloyd Clubs’ racquet facilities are unparalleled with over 1080 tennis courts as well as over 400 badminton and squash courts.
