El Car Wash

Membership Supervisor | Drive membership growth across every site you touch

El Car Wash  •  Orlando, FL (Onsite)  •  8 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

WHAT YOU’LL OWN

Sales Training Delivery - Lead structured sales training sessions twice a month across the Orlando area — more often when business needs call for it. Keep content fresh, practical, and tied to current capture rate priorities.

Site Visits & Field Coaching - Visit 5–6 stores per week across the Orlando area to observe CXA performance, coach in the moment, and reinforce what good looks like. One site minimum per day, two maximum, averaging 8 hours including travel.

Visit Documentation - Complete a Jolt form for every store visit — capture observations, actions taken, and follow-ups needed. Documentation is how your work compounds across the team.

CXA Mentorship & Development - Share best practices, model strong sales techniques, and give CXAs the feedback they need to improve. Track trainee progress and stay consistent with follow-through.

Performance Monitoring - Track and report on Capture Rate and overall sales performance. Use the data to spot what’s working, what’s not, and where to focus next.

Red Flag Follow-Through - Partner with Site Managers on Red Flag reports to ensure timely resolution and consistent performance improvement across sites.

Cross-Functional Partnership - Work with regional managers to identify training needs, align on sales goals, and make sure membership processes stay consistent across every location you cover.

WHAT YOU BRING

  • Proven experience in sales training, sales coaching, or a related field with a strong grasp of sales techniques and methodologies
  • Excellent communication and interpersonal skills — you can motivate, coach, and hold people accountable in the same conversation
  • Strong organizational skills and attention to detail to manage training schedules, visit cadence, and documentation
  • Ability to work independently in the field while collaborating closely with site teams and regional partners
  • Valid driver’s license, reliable transportation, and willingness to travel daily across the Orlando area
  • Bilingual English/Spanish is a plus

HOW YOU SHOW UP — ECW COMPETENCIES

  • Sales Expertise — You know what drives capture rate and can teach it in plain language that CXAs actually apply on the floor.
  • Communication — You adapt how you deliver feedback — direct when it matters, supportive when it lands better — and people leave conversations clear on next steps.
  • Analytical Thinking — You read the numbers, spot the patterns, and turn performance data into specific coaching actions.
  • Organizational Skills — You manage a multi-site schedule, documentation, and follow-ups without dropping balls.
  • Adaptability — You adjust your approach to fit the site, the CXA, and the day — because no two visits are the same.

Why El Car Wash

Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you bring the energy and make every detail count. Florida’s #1 express car wash and growing. Join us.

WHAT YOU’LL GET

  • Full comprehensive benefits (Health, Vision, Dental)
  • 401(k) with 4% match — yes, free money
  • FlexTime PTO (front-loaded)
  • Parental leave (maternity & paternity)
  • Tuition reimbursement
  • Pet insurance
  • On-the-job training and real career growth through ECWU
  • FREE car washes
El Car Wash

About El Car Wash

El Car Wash started with a simple idea: make car washing fast, fun, and something people actually look forward to. Born in Miami, we now proudly serve 425,000+ members across 80+ locations in Florida and Michigan—delivering the highest quality service with a focus on unmatched customer experience and everyday convenience.​

Rooted in taking care of our customers and our communities beyond the wash tunnel, we frequently partner with local schools, hospitals, first responders, and charitable organizations. Since 2022, we’ve donated more than $400,000 to causes that matter in the neighborhoods we serve.

Driven by innovation, we’re elevating the car wash experience through state-of-the-art technology, unlimited wash memberships, and impactful brand activations and partnerships. And with a strong commitment to sustainability, we ensure every wash is not only superior—but also better for the environment.​

Join the movement, support local, and experience the El Car Wash difference—we're on a mission to brighten your day.

Industry
Retail & Ecommerce
Company Size
201-500 employees
Headquarters
Miami, FL
Year Founded
2011
Social Media