David Lloyd Clubs

Membership Services Consultant

David Lloyd Clubs  •  United Kingdom of Great Britain and Northern Ireland (Onsite)  •  2 hours ago
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Job Description

£25,441 + Commission

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and we are on the look out for a passionate Membership Services Consultant to join our team!

Your role will be to work in a fast-paced environment making high volume outbound calls to members who are leaving or members who have missed a payment, in order to help with the overall attrition of the company

You’ll be working in a challenging yet fun outbound calling team, the main focus of this role is to retain members within the business and you will do this by proactively calling our members

Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally.

Our perks:

  • Free Club Membership for you and your family!
  • Opportunity to earn commission*
  • 50% Discount on food and drinks.
  • Discounts on Swimming, Tennis Lessons, and Personal Training.
  • Opportunities for Career Advancement through internal training and development.
  • Wagestream App Get paid on demand!
  • Access to our Benefits Suite

About you:

  • Experience of outbound calling – high volume Involvement in a fast-paced work environment
  • Ability to use own initiative and manage own workload
  • Customer Service experience
  • Strategic with a commercial edge to seek out and maximise potential to grown count and revenue
  • Involvement in a fast-paced work environment
  • Previous experience of working within the Health & Leisure Industry

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Club Support UK, Hatfield

David Lloyd Clubs

About David Lloyd Clubs

David Lloyd Clubs helps members to live life better with a focus on physical and mental wellbeing and a sense of belonging. We are Europe’s largest health and fitness group operating 133 clubs - 103 clubs in the UK and a further 30 clubs across mainland Europe, comprising three brands David Lloyd Clubs, Harbour Clubs and David Lloyd Meridian Spa and Fitness in Germany.

We continually innovate to offer the best products and services for families and individuals in welcoming surroundings including state-of-the-art gyms, heated indoor and outdoor pools, top-class racquet facilities, well-equipped group exercise studios, luxurious spas, kids club facilities and crèches. Our Clubrooms offer a place to spend time with friends and family or enjoy a bite to eat, our clubs also feature large and inviting spaces to work, relax and socialise.

Our 730,000+ members and over 10,000 team members make a positive impact on the communities and environment in which we operate. We have an expert health and fitness team of over 2000 and more than 680 tennis professionals work with us.

David Lloyd Clubs’ racquet facilities are unparalleled with over 1080 tennis courts as well as over 400 badminton and squash courts.

Industry
Arts & Entertainment
Company Size
5,001-10,000 employees
Headquarters
Hatfield, GB
Year Founded
1982
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