Job Description

Job Location: NORTH BERGEN, NJ 07047
Salary Range: $60,000.00 - $70,000.00 Base+Commission/year
Membership Sales & Community Growth Specialist
Iron Culture – Boutique Fitness Gym
About Iron Culture
Iron Culture is a high-end boutique fitness gym built on strength, discipline, and community. We are not a big-box gym. Our members value coaching, connection, and an elevated training experience. Everything we do is relationship-driven—from how we welcome new members to how we build long-term loyalty and referrals.
We’re looking for a salesperson who thrives in a people-first environment, understands consultative selling, and enjoys being on the floor building real relationships.
Role Overview
As a Sales & Community Growth Specialist, you are the front line of Iron Culture. You’ll be responsible for converting leads into members, nurturing relationships, generating referrals, and helping grow a strong, engaged gym community.
This role blends sales, customer experience, and relationship management. Success is measured not just by closes, but by retention, referrals, and long-term member relationships.
Key Responsibilities
- Own the full sales process: lead follow-up, tours, consultations, closes, and onboarding
- Build genuine relationships with prospects, members, and local community partners
- Use the CRM daily to track leads, follow-ups, notes, and next steps
- Conduct in-person consultations to understand goals and recommend memberships, personal training, and services
- Proactively generate referrals from happy members and local relationships
- Identify new sales opportunities inside the gym (upgrades, personal training, events, corporate or local partnerships)
- Be present on the gym floor—engaging members, spotting opportunities, and strengthening community
- Follow up consistently and professionally via phone, text, email, and in person
- Collaborate with coaches, management, and marketing to create a seamless member experience
- Meet or exceed monthly sales and referral targets

Qualifications
What We’re Looking For
- Outgoing, confident, and comfortable starting conversations
- Experience in sales, customer service, hospitality, or fitness environments
- Strong relationship-builder who sells through trust, not pressure
- Comfortable working one-on-one with clients and handling objections
- Organized and disciplined with CRM usage and follow-up
- Self-motivated and proactive—doesn’t wait to be told what to do
- Passion for fitness, health, and being part of a high-energy environment
- Professional, reliable, and accountable
- High School Diploma or Equivalent required
Preferred Experience
- Sales experience in fitness, boutique studios, hospitality, or service-based businesses
- CRM experience (any platform)
- Track record of closing deals and generating referrals
- Ability to upsell or cross-sell services based on client needs
- Spanish fluency is a plus
Why Iron Culture
- Work in a premium, boutique fitness environment
- Strong culture focused on growth, discipline, and community
- Opportunity to make a real impact—not just sell memberships
- Competitive compensation with performance-based incentives
- Be part of a brand people are proud to represent