Job Description

Replies within 24 hours Benefits:

• 401(k) matching
• Bonus based on performance
• Company parties
• Employee discounts
• Opportunity for advancement

Are you a sales-driven professional with a knack for connecting with people over the phone and through digital communication? Goldfish Swim School is seeking a dedicated Sales Center Representative to join our team! Based in-school but working behind the scenes, you will play a key role in growing memberships for our locations in New Rochelle, Yorktown Heights, and Yonkers.




As a Sales Center Representative, you will operate from our office within the school, focusing on managing calls, text messages, and leads. You’ll handle inquiries and drive enrollments, ensuring families receive exceptional service while contributing to the success of multiple locations. This role is not front-facing, allowing you to concentrate on sales efforts and lead management.

Key Responsibilities:

• Inbound & Outbound Communication Respond promptly and professionally to phone calls, text messages, and online inquiries.
• Lead Conversion Convert inquiries and trial lessons into memberships by effectively communicating the value of our swim programs.
• Follow-Up Maintain consistent follow-up with leads to ensure high conversion rates.
• Regional Coordination Manage and track leads across three locations: New Rochelle, Yorktown Heights, and Yonkers.
• CRM Management Accurately record all interactions and progress in the CRM system.
• Sales Performance Meet and exceed individual and team sales goals.

Qualifications:

• Proven sales experience, ideally in a membership-driven environment.
• Excellent communication skills, both written and verbal, with a professional and personable demeanor.
• Highly organized with strong time-management skills to handle multiple tasks effectively.
• Proficiency with CRM tools and digital communication platforms.
• Self-motivated and goal-oriented, with a passion for achieving results.
• Familiarity with customer service in a family-focused setting is a plus.

What We Offer:

• Opportunities for career growth within a supportive team environment.
• A chance to make a difference by helping families prioritize water safety and fun.
• Employee perks, including discounts on swim lessons and Goldfish merchandise.

About Us:


Goldfish Swim School is a premier swim school dedicated to teaching children essential water safety skills in a safe, fun, and friendly environment. Our team is passionate about making a difference in our communities, and we’re looking for team members who share our enthusiasm.

Why Choose Goldfish Swim Schools?


At Goldfish Swim Schools, we're not just about teaching swim lessons; we're about creating a supportive and welcoming environment for our team members. We are committed to your growth and success, fostering a workplace built on integrity, compassion, and trust. Watch our video to get a glimpse of what makes us special:

Watch Video: https://youtu.be/TZTVvr5AgIA
Compensation: $17.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.